Ratings based on 568 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Excellent location inside the park
by A verified traveler
Posted 7 May 2024
Incredible location with private access to the Valley of the Temples. Unforgettable view of Temple Concordia. They excel at Maluku feel welcome. And a lovely swimming pool area!
by A verified traveler
Posted 7 May 2024
Beautiful and fantastic location
by A verified traveler
Posted 24 Apr 2024
Really excellent hotel in all respects. Porter comes to meet car and take baggage. Check in staff really friendly and helpful and show to room in person- in fact all staff were the same. We had small garden suite with shady garden area and superb room. Super comfortable bed and lovely strong shower. Fantastic roof terrace for lunch/dinner overlooking Valley of Temples - unbelievable views especially when lit up at night. Food is gourmet standard and even breakfast is cooked to order rather than buffet - great! Lovely pool and gardens too. In fact I have to say this is one of the best hotels I have stayed in which is saying a lot. Will be recommending to all my friends and family and hope to return one day.
by A verified traveler
Posted 19 Apr 2024
Perfect place to stay and dine.
Comment from Hotel Management
20 Apr 2024 by Roberto Principato - General Manager , Hotel Management
Dear Cenk,it is with much pleasure that we read your review and, for that, we thank you not only for choosing the Villa Athena Resort for your recent stay in Agrigento.We can only be pleased to know that our restaurant the "Terrace of the Gods" enjoys your utmost confidence.Confident that we will have new opportunities to surprise you, we will share your opinion with the entire staff and remain at your disposal.Best regards,
by A verified traveler
Posted 16 Apr 2024
Our stay at Villa Athena was amazing. The view of Concordia from our room was breathtaking. The staff was professional, thoughtful and always doing little things to make our stay special. We took advantage of the experiences that the hotel offered. We had a cooking class and had a picnic at Athena Farms. The spa was nice and the massage heavenly. Each meal in the terrace was delicious. It was a respite in the middle of our trip. We will cherish the memories made at Villa Athena.
Comment from Hotel Management
20 Apr 2024 by Roberto Principato - General Manager , Hotel Management
Dear Mrs. Patricia,Thank you for sharing your experience at our resort. For me and my team, the greatest reward is seeing our guests feel the way you felt here at Villa Athena. In this regard, I look forward to welcoming you back to the Villa Athena and even then we will do everything we can to make your stay a memorable one. Sincerely yours,
by A verified traveler
Posted 28 Mar 2024
While older and could benefit from a modern upgrade…this property enjoys a unique location. It was a very enjoyable stay. A 3 star facility with a 5 star location…
Comment from Hotel Management
16 Apr 2024 by Roberto Principato - General Manager , Hotel Management
Dear Leonard,we thank you for your review and for taking the time to write about us. we would like to emphasize that the rooms,like the entire resort, are under continuous maintenance. inside, the decor of all rooms is of the highest quality, in line with the category to which the facility belongs. We hope this does not deter you from choosing Villa Athena resort for a possible return to Agrigento.Cordially,
by A verified traveler
Posted 24 Mar 2024
Front doorman: he just ignored us when we were carrying our backpacks along with other bags from the car. We ended up carrying our bags to the room ourselves since no one offered to help, not even from the front desk.
Front desk girl and lady: no greetings, seemed a bit indifferent/cold about us checking-in--we didn't feel welcomed at all. We booked a deluxe room (supposedly big enough for up to three guests accordingly to the booking site) with a nice view of the Valley of the Temples to celebrate our milestone wedding anniversary; however, we were given a smaller room big enough only for two without a view. Yet there was no explanations as if we would not know the difference. I understand that hotels sometimes over-book rooms, and rooms have to be shuffled. We didn't bring this matter up with the front desk since it was just for one night stay. Nonetheless, it left us with a bad impression of the hotel. If the hotel claims to be five stars, the service provided at the property should also be at that caliber; unfortunately it wasn't.
Pros: another front desk man who was very friendly. And the cleaning staff does an excellent job--the whole property is very clean.
Comment from Hotel Management
16 Apr 2024 by Roberto Principato - General Manager , Hotel Management
Dear david,allow us to make the negative aspects highlighted in your review clear right away. We are incredulous to read your comment about the luggage service: it is our practice and pleasure to welcome our guests as soon as they enter the facility, accompanied by the bellman who takes care of collecting the luggage from the car itself; it is certainly not our custom not only not to assist the guest, but also to ignore him during these procedures. Upon your arrival, after welcoming you and making you acomfortable in our couches for the check in procedures, we offered you an upgrade to a higher category room which you did not accept precisely because the room assigned to you was to your liking. We regret that you did not make us aware of your dissatisfaction, we would have done anything to make our stay unique but we hope to have opportunities to do so in the near future.Sincerely,
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Roberto Principato - General Manager , Hotel Management
Dear Robert,we would like to thank you for your nice feedback.Yours sincerely,
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Roberto Principato - General Manager , Hotel Management
Dear Preet,we would like to thank you for your nice feedback and we are really pleased that your stay at Villa Athena resort was to your pleasure.Yours sincerely,
