Ratings based on 220 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Room and bathroom very clean and working condition. Very comfortable. In house dining is very expensive but there are a lot of outside options .
Comment from Hotel Management
9 May 2024 by Dilipsingh, Hotel Management
Dear Mr. Santa,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager
by A verified traveler
Posted 28 Apr 2024
Issues with check in, we booked a king size bed but when we went our room we saw 2 queen size bed, they should let us know when we were doing the checkin at the reception( we thought it was a mistake), we had to go back and get a king size bed for which they were giving a lot of excuses. Finally we got a king size bed but the room had a foul smell and we had to do all the process again and get a different room. Lot of issues with internet and staff is not always quick to attend to your queries.
Comment from Hotel Management
1 May 2024 by Dilipsingh, Hotel Management
Dear Mr. Atanu,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager
by A verified traveler
Posted 15 Apr 2024
Everyone was helpful and the travel coordinator made sure we had our driver and tour guide for the day. The room need to get renovated it seems but other than that, accommodation was great! Would be back
Comment from Hotel Management
16 Apr 2024 by Dilipsingh, Hotel Management
Dear Mr. Liset,Many thanks for giving us an opportunity to serve you and reviewing the hotel on this portal.We have noted your valuable feedback for review.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAssistant Front Office Manager
by A verified traveler
Posted 2 Apr 2024
Helpful friendly staff, great ambience and good facilities. Excellent stay.
Comment from Hotel Management
4 Apr 2024 by Dilipsingh, Hotel Management
Dear Mr. Robert,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager
by A verified traveler
Posted 24 Mar 2024
I thought this property really punched above its weight. We stayed in one of the 5th floor rooms with a Taj view, which really was worth the money and the room was good. Really appreciated how helpful the staff were in setting up tours and arranging and onward transfer ( at a sensible price - not a given from what I saw at other hotels we stayed in ). My only reason for not giving 5 stars is on our first night, there was a wedding anniversary on until midnight and the music was really disruptive and so loud, even with ear plugs, it was really hard to sleep- hopefully we just got unlucky but the hotel I think should notify in advance if they’re putting an event like this in because given their layout, it will be invasive ). Food at the hotel was ok but below average compared to other places we stayed.
Comment from Hotel Management
29 Mar 2024 by Dilipsingh, Hotel Management
Dear Mr. Andrew,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager
by A verified traveler
Posted 22 Mar 2024
It was amazing
Comment from Hotel Management
29 Mar 2024 by Dilipsingh, Hotel Management
Dear Mr. Manik,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
10 Mar 2024 by Dilipsingh, Hotel Management
Dear Mr. Bhuti,I tried reaching you over the phone, and I request you to kindly connect with me so that I can seek micro details of your valuable feedback. Your constructive feedback is extremely valuable to us as we strive to improve on a continual basis to ensure that Radisson Standards only continue to improve.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front office Manager
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Dilipsingh, Hotel Management
Dear Mr. Yugansh,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager
by A verified traveler
Pre-arrival issues soured my impression
Posted 19 Feb 2024 on HotelsSadly, my experience with this hotel started off on a bad foot. The day before we were to arrive at the hotel in Agra I received notice about our room bookings not being secured. First they said I had 24 hours to fix this or the reservations would be cancelled. By that evening, they had already cancelled the bookings (they said). When I phoned the hotel, I spoke with someone named "F". He told me the problem was with my booking third party (that's hotels.com) and I needed to contact them. Finally on the morning of our arrival, I spoke with an employee named "Sh" who told me there was no room in the hotel and that our bookings had been cancelled. She then asked if we could rebook for another day (seriously??!? we were on our way to the hotel that day). As well as telling her that was a "stupid question", I told her that I felt like the hotel had handled this very badly. They didn't inform me about the problem until the day before our arrival. Nor did they provide any avenue to make another payment. After that, suddenly our bookings were confirmed. It seemed unpleasant and unnecessary, but it appears that I may be having an issue with the hotels.com app. The hotel itself, was slightly disappointing. It wasn't the Radisson that I remembered from previous visits (I understand that is now a Taj Convention Center Hotel...or something to that effect). This was an ordinary hotel that seemed a bit overpriced for what we got. An outstanding employee was our waiter Jitendra in restauran
Comment from Hotel Management
20 Feb 2024 by Dilipsingh, Hotel Management
Dear Mr. Jonathan,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager
by A verified traveler
Posted 16 Feb 2024 on Hotels
Basic hotel closevto taj. Better than most but nothing special
Comment from Hotel Management
19 Feb 2024 by Dilipsingh, Hotel Management
Dear Mr. Martin,Many thanks for staying at Radisson Agra and reviewing the hotel on this portal.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager
