Ratings based on 309 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not quite what you see in the photos
Posted 6 Mar 2020 on HotelsWe stayed in this hotel for one night and was glad it wasn’t more. The rooms on first inspection aren’t exactly what you expect. It’s probably what the hotel looked like A decade or 2 ago. But it’s acceptable for the price. The main concern was the burn marks around the plugs and luckily our electronics were fully charged. In first inspection the room room looked clean enough, but when we got a little more settled I started noticing bits which weren’t right, stains on one of our towels, a slight tea stain look on the bed and a mirror which hadn’t been cleaned for some time. The stay was made worse by the extremely noisy family next door. However the staff were brilliant when I went down at 11pm to ask the room next door if they could be a little quieter. They rang straight away and apologised to me for the noise and being unable to sleep. Other than that the room was lovely and quiet and we couldn’t hear any of the traffic noise outside! It was a massive positive to the room.
by A verified traveler
Posted 12 Jan 2020
The property is very near to Taj Mahal, 8-10 min walk only. Though the room was big, the electrical equipments and sockets were faulty or not functional. The bathroom was not clean and the faucets were old and dirty. For the price Expedia charged, the overall experience was very poor. Our driver told us that there are better hotels nearby Taj about half the price we paid. We feel like we got ripped off.
by A verified traveler
Avoid at all costs
Posted 3 Jan 2020 on HotelsThis hotel is dirty, no hot water or heating do not book you will regret it ignore the good reviews,
by A verified traveler
Posted 3 Jan 2020 on Hotels
by A verified traveler
Posted 17 Dec 2019 on Hotels
It Says Breakfast Included. There was two option only Alu Paratha and Pasta.
Outside Foods are not allowed. Resturant does not accepts the Card Transaction its only Cash.
Very Bad bedsheets and cover. TV was operating but no channels to view.
I would suggest not to recommend this hotel in future.
by A verified traveler
Posted 3 Dec 2019 on Hotels
by A verified traveler from Australia
Posted 15 Oct 2019
I booked a deluxe double room with view for 3 nights six months in advance.
I arrived at 10pm after a 6 hour train trip. I was given a room with double bed and an absolutely disgusting bathroom and no view. The bathroom sink couldn't be turned off and water just flowed all night. Elsewhere water dripped all night. Bathroom floor wet all night. It was a ground floor room and down hall people talking loudly and banging all night in foyer area.
Next morning I demanded a new room and staff happily provided room on 1st floor with window onto side street. This room was quite suitable for the price except mattress was so hard sleep was very difficult. If given this room first night I would have made no complaint and happy with this hotel.
No explanation or apology given by hotel.
Location was good, a/c good, WiFi good, safe area, walking distance to Taj Mahal. Restaurant was okay but very slow service even when no other customers.
On 1st floor room shower wets whole bathroom floor and it stays wet. Sheets were yellow and stained but probably cleaned and just very old.
Not sure of better offerings in accommodation in Agra. But if choose this hotel avoid ground floor room.
by A verified traveler
Posted 23 Jul 2019
by A verified traveler
Posted 30 Apr 2019 on Hotels
I did not enjoy the attitude or level of service from the hotel staff who were not very welcoming.
by A verified traveler
Posted 29 Apr 2019 on Hotels
It was ok. Great for the Taj Mahal but not really anything else. Customer service left a lot to be desired and booking a trip with them is not recommended
