Ratings based on 21 Verified Reviews
1.9 Room cleanliness
2.3 Service & staff
2.2 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2023
Comment from Hotel Management
6 Nov 2023 by Yadav , Hotel Management
thank you
by A verified traveler from West Palm Beach
Posted 6 Aug 2018
Horrible property, VERY dirty. Book a car and they only gave half of what we paid to the driver so driver took the longest route just to save some toll money. People taking advantage of others shouldnt be in the hospitality business.
Comment from Hotel Management
9 Aug 2018 by Avnish KUMAR , Hotel Management
Thanks for your valuable feedback.dear sir property are not horrible. When you are stay you very happy but prblm with driver .i don't know why driver took you to long way.i already made complain about driver in company. We apologize to inconvenience..we will improve our services.in future we take care.
Thank you
by A verified traveler from KAITHAL
Worst hotel evn see in my life
Posted 3 Oct 2017AC was not cooling. Cold drinking water not available. Nothing to eat except Dal in dinner. BF was complementry but served only 1 parantha. We asked for early breakfast but they denied by saying that cook will come at 8 and you will get BF at 8.30 only. Staff was not good.
Overall, we faced a lot of problems during this stay.
Will not recommend to anyone.
by A verified traveler
Posted 11 Jan 2017 on Hotels
Basic hotel with breakfast and wi-fi. Just what we wanted for one night to visit Taj Mahal which is just round the corner
Comment from Hotel Management
27 Jul 2018 by Avnish , Hotel Management
Thank you for your valuable feedback.and most welcome
by Florence from Ireland
Posted 10 Nov 2015 on Hotels
Hotel very basic.Room dirty.Shower did not work properly. Great location. 3 minutes walk to South Gate of Taj Mahal.
Staff friendly and helpful.
Comment from Hotel Management
27 Jul 2018 by Avnish , Hotel Management
Thank you for your valuable feedback.
by Abdul Hadi As ad from Kuala Lumpur
The Most Near Hotel To Taj Mahal.
Posted 6 May 2015 on HotelsThis hotel is very near to South Gate of Taj Mahal, just 25 meter. The service was good but the facility in the room a little disappointed. The cable TV was not functioned and the water in the bathroom was so rusted with no toiletries given. For breakfast it quite good. For short time, it recommended but not for long stay.
by sumeet from delhi
worst experience ever
Posted 20 Aug 2014 on HotelsHotels.com excutive did booking in taj galaxy for me n whn I visited hotel they said they dont hve booking by my name.after a hour your staff relocated me to the worst ever hotel I have seen in my entire life.after charging 2000rs how can u relocate me to any property u like.bcoz of your staff I have to return delhi at the same night.it was a blunder to trust your company because of wht me n my family lost a precious evening and money as well.
by A verified traveler
It was very bad experience to stay in this hotel.
Posted 14 Mar 2014I wonder how Expedia added this hotel in their list ???
All the staff in this hotel was drunk..No cleanness... No soup and towel...No hot water...Very third class hotel in my life.
Have Expedia check the hotel before adding there list?
by A verified traveler
Posted 1 Jan 2014
Pros: Very near to TaajMohal.
The experience was not good. I booked this hotel for 21st and 22nd Dec. But my train was late for 22 hrs due to heavy fog. I reached there on 22nd 5 PM though I have to pay two days room rent. I was promised for free pick up from Agra Fort station. But they charged me for pick up even though I intimated about the timing.
by Alex
Not as described but close to Taj Mahal
Posted 20 Feb 2013 on HotelsWe paid extra than we normally would for a room because we expected to have an 'Executive Room' with ensuite bathroom with bathtub, large room with sofa, kettle, and other conveniences as advertised online. The room was not as described at all. It was a standard room, a bit dirty, but comfortable enough for us. We were disappointed as it was our anniversary and wanted somethings special so we complained but were offered a room that was almost identical except this new one had a leaky shower. We refused and decided to put up with it for the last couple of nights we booked.Service was ok, but would not put trust in management as they are keen to just take money from the regular tourists without giving what is offered. It is however, 30 seconds away from Taj Mahal South Gate. View from rooftop is blocked by the gate. You can get better views from nearby hotels and restaurants.
