Ratings based on 151 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
The complete team is very friendly. Worth the money. Nothing to dislike.
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Very nice hotel
Posted 23 Feb 2024 on HotelsVery nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
by A verified traveler from Winona
Posted 20 Feb 2024
by A verified traveler
Posted 7 Dec 2023
Excellent overall.
Comment from Hotel Management
11 Dec 2023 by LOKENDRA, Hotel Management
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by LOKENDRA, Hotel Management
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,
by A verified traveler
Great Trip!
Posted 24 Oct 2023 on HotelsGreat stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
Comment from Hotel Management
9 Nov 2023 by LOKENDRA, Hotel Management
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,
by A verified traveler
Posted 9 Sep 2023
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by A verified traveler
Posted 14 Apr 2023
The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room.
I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe.
There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly.
I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.
by A verified traveler
Posted 8 Mar 2023 on Hotels
