Ratings based on 310 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Jun 2023
Staff very friendly and helpful. Breakfast was adequate. Rooms slightly on the small side, but overall a good experience
1 out of 5
by A verified traveler

Out of a scary movie

Posted 30 Jan 2023 on Hotels
Horrible hotel! Horrendous bathroom (smelled like urine) - getting the goose bumps just thinking about.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2022 on Hotels
1 out of 5
by A verified traveler

Posted 5 Jun 2022 on Hotels
Las instalaciones del hotel están mal mantenidas, especialmente las habitaciones. El aire acondicionado no sirve del todo y el desagüe de lamducha no funciona. La verdad muy mala experiencia, no lo recomiendo.
5 out of 5
by A verified traveler

Good quality hotel in great location.

Posted 11 May 2022 on Hotels
Very good place to stay, not far from the train station and near to all the places to visit. The staff were excellent an nothing was too much trouble. Our room was a decent size as was the bathroom. Be sure to dine at Ty Mat'Lot, we had great food, good pricing and the owners were wonderful hosts.
4 out of 5
by A verified traveler

Posted 12 Dec 2021 on Hotels
It was amazing and very conducive.
Comment from Hotel Management
20 Dec 2021 by HOTEL IBIS AGEN CENTRE, Hotel Management
Sir , Thank you for taking the time to tell us about your experience at IBIS Agen Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At IBIS, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
3 out of 5
by A verified traveler

Posted 8 Jun 2021 on Hotels
Nice place, good location
5 out of 5
by A verified traveler

Good town hotel

Posted 15 Oct 2020 on Hotels
Excellent staff and berry friendly and close to shops and restaurants only down side was I paid extra for parking
Comment from Hotel Management
19 Oct 2020 by L'Equipe Ibis Agen Centre, Hotel Management
Good Afternoon, Thank you for taking the time to leave a positive review after your stay, we are pleased to read that it was an enjoyable one! Thank you particularly for the mention of the staff who work very hard to make everyone feel welcome. Wishing you a very pleasant day,
5 out of 5
by A verified traveler

Posted 22 May 2020
Just usual excellent customer service, many thanks
Comment from Hotel Management
11 Jun 2020 by L'Équipe Ibis Agen Centre, Hotel Management
Many thanks to you for your kind feedback, we very much appreciate it ! Hoping to welcome you again soon,
3 out of 5
by A verified traveler

Well located and reasonably priced hotel

Posted 13 Oct 2019 on Hotels
Reasonably priced hotel, in a great location for exploring the town.. Room was small and a little dated, but clean and in reasonably good condition.
Comment from Hotel Management
6 Nov 2019 by L'Equipe Ibis Agen Centre, Hotel Management
Good Afternoon, Thank you for chosing our hotel for your stay in Agen. We are pleased to read that you had a nice stay. Hoping to welcome you again,
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