Ratings based on 88 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
1 Apr 2024 by LOUBNA, Hotel Management
-Chers clients,Nous sommes enchantés d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes.Toute l'équipe de l'Hôtel Royal Mirage Agadir vous remercie pour votre Évaluation.Nous ne manquerons pas de partager votre enchantement avec l'ensemble de l'équipe de l'hôtel.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable.Bien à vous,
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by LOUBNA, Hotel Management
.Dear Miss Danielle ,We thank you for taking the time to share your evaluation about your recent stay at Royal Mirage Agadir Hotel .All the staff were delighted to meet your expectations.Hoping to welcome you again on a future occasion .Best regards
by A verified traveler
Posted 8 Jan 2024
I stayed in the hotel for one night( thanks it was just 1 night other wise I would not stay There another night) I booked it at the last minute as I needed somewhere to stay over night when I arrived I was not impressed at all, i was about to leave if it wasn’t late. The smell at reception and the floors is bad. The hotel looks uncleaned, chipped doors and walls , rust in bathroom. The pillows and the bed looks like they were not changed, I found a hair on the bed sheet. I had to cover the pillow with the towel so I could sleep. Moreover I could not sleep at night due to the noise from the traffic outside the hotel.
Went to restaurant for breakfast. The buffet was very basic, doesn’t look cleaned, behind the buffet is dirty, console and furniture dirty and looks old too. I could smell a bad smell as well. I went to get coffee from the machine but the the milk doesn’t work and they just put hot milk in a flask. I couldn’t drink coffee, then I went to get Moroccan tea, but looks very red strange colour, I couldn’t drink it. Also there is one of the lights broken and hanging down from the ceiling, they might fell and hit someone. My son wanted to go for swimming, there’s 2 swimming pool( for kids) very dirty you. And the other one was ok but it’s too deep for kids, so we couldn’t use it. And I just left the hotel and I wouldn’t go back near that place.
I had a chat with one of the chef cooking the omelette, he said the owners and the management don’t care about the hotel.
Comment from Hotel Management
15 Jan 2024 by LOUBNA, Hotel Management
Dear Mr. Mohamed,We are sorry to read your dissatisfaction.We would like to reassure you that cleanliness and hygiene are our priorities, to ensure comfort and safety within the HOTEL ROYAL MIRAGE AGADIR.We hope to welcome you for a longer stay to regain your trust.Sincerely
by A verified traveler
Posted 7 Jan 2024
The staff were very helpful. Muhammad (night shift) helped us a lot during our stay. Would recommend. It’s in a good location. Naya club is next door so it can be a bit noisy at night.
Comment from Hotel Management
15 Jan 2024 by LOUBNA, Hotel Management
Dearest Ms Nadia ,We are very happy to read that you had a pleasant stay at Royal Mirage Agadir Hotel.Also, we greatly appreciate the time you have devoted to sharing your high satisfaction, concerning the location of Hotel Royal Mirage Agadir and the dedication of the staff.We hope to welcome you very soon among us.Sincerely yours,
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by LOUBNA, Hotel Management
Dearest M. LEEThank you very much for your kind feedback.It is rewarding to know that you had such a great experience at Royal Mirage Agadir Hotel . We look forward to welcoming you back for another perfect holiday.Best Regards
by A verified traveler
Very nice staff was very friendly happy to come ag
Posted 28 Dec 2023 on HotelsComment from Hotel Management
4 Jan 2024 by LOUBNA, Hotel Management
Dearest Mr Abdul ,We are very happy to read that you had a pleasant stay at Royal Mirage Agadir Hotel.Also, we greatly appreciate the time you have devoted to sharing your high satisfaction, concerning the dedicationof the staff.We hope to welcome you very soon at the Royal Mirage Agadir Hotel .Sincerely yours,
by A verified traveler
Good Stay!
Posted 25 Nov 2023 on HotelsVery pleasant stay, was allocated sea vie room as requested...check was very smooth as hotel wasn't busy. Hotel is looking very dated but has all the facilities n is highly functional. Great choice breakfast n service was extremely good throughout! Def coming here again!
by A verified traveler
Posted 5 Nov 2023
This is a hostel. AS get provided better hotel accommodation.
Absolutely horrid hotel with hazards in the rooms. Throughout my stay I had no wifi in the room, had a cut from the rusted whb tap and other issues. I am escalating the matter as this hotel is misrepresented by the description provided on Expedia’s website.
There is nothing Royal - it should not be listed.
Better options - avoid, avoid, avoid for your sanity.
Comment from Hotel Management
6 Nov 2023 by loubna, Hotel Management
Dearest Mr Mustak ,Thank you for choosing Royal Mirage Agadir Hotel .A nice room has been assigned to you , on the fifth floor with a splendid view on the beach and marina as you requested .We really apologise for any inconveniences you've met during your stay .However , We would have liked to collect your remarks during your stay in order to solve the issues so as to meet your satisfaction .So , we hope to have the opportunity to regain your trust during a future stay.BEST REGARDS
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
1 Nov 2023 by loubna, Hotel Management
Dear Mr Zico , We are sorry to read your dissatisfaction with the rating given to Royal Mirage Agadir Hotel.We would have liked to collect your remarks during your stay in order to meet your satisfaction .We hope to have the opportunity to regain your trust during a future stay.Best regards
by A verified traveler
Posted 14 Sep 2023
Comment from Hotel Management
26 Sep 2023 by loubna, Hotel Management
Cher Mr Salah , Nous vous remercions tout d’abord d’avoir choisi l’hôtel Royal Mirage Agadir .Nous sommes enchantés d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes.Toute l'équipe de l'Hôtel Royal Mirage Agadir vous remercie pour votre témoignage.Nous ne manquerons pas de partager votre enchantement avec l'ensemble de l'équipe de l'hôtel.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable.Bien à vous,
