Ratings based on 4 Verified Reviews

3.8 out of 5
3.7 Room cleanliness
3.3 Service & staff
5.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 Feb 2024
Noisy room provided, employee told me send the bill in my email address, didn't do
Comment from Hotel Management
28 Feb 2024 by SHIJU JOHN, Hotel Management
Greetings From Hotel Yamuna Dear Guest, We really apologise for the inconvenience caused during your stay in our property.You are a very valuable customer for us and we really thank you for choosing our property every year. Since the room allocated to you was roadside the movement of vehicles especially some bikers caused noise issue,we are sorry that moment we couldn't allocate you another room due to full house status. Regarding bill we don't provide bills for online booking because guests prefer physical bill,we had handovered physical bill during your check out..if any of our employee agreed and didn't send your bill on mail then again we apologise for it.we will make sure to check this matter and take necessary action against that employee. Noting your review we will make sure that from your next stay we take utmost care in allocating the room not facing roadside and giving our best service to ensure your comfortable stay in our propertyThanks & Regards,GMHotel Yamuna
3 out of 5
by A verified traveler

Posted 4 Feb 2024
In the city, noise room provided
Comment from Hotel Management
28 Feb 2024 by SHIJU JOHN, Hotel Management
Greetings From Hotel YamunaDear Guest, We really apologise for the inconvenience caused during your stay in our property..rest all we have explained in our previous response please consider it and give us an opportunity in your forthcoming visits to give you the best service making your stay more comfortable.Thanks & Regards,GMHotel Yamuna
5 out of 5
by A verified traveler

Posted 27 Dec 2022 on Hotels
Comment from Hotel Management
28 Dec 2022 by Sunil, Hotel Management
Greetings from Hotel Yamuna,Dear Guest, We thank you for sharing your valuable feedback with us and we are happy to know that you enjoyed stay as well as our service. We hope you will visit us again soon. Have a Great Day ahead!! With Warm Regards Manager
4 out of 5
by A verified traveler

Yamuna Adur

Posted 4 Apr 2021 on Hotels
Hotel rooms are good and centrally located, Restaurant food was excellent.
Comment from Hotel Management
6 Apr 2021 by SUNILBABU.S, Hotel Management
Dear Sir, We thank you for sharing your valuable feedback with us and we are happy to know that you enjoyed stay as well as our service. We hope you will visit us again soon. Have a Great Day ahead!! With Warm Regards Manager