Ratings based on 954 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Front Office Supervisor, Hotel Management
Dear Shinobu,Thank you for providing your feedback. We are glad to hear that you have enjoyed your stay and we are looking forward to an opportunity to welcome you back for your future stay in Glenelg.
by A verified traveler
Posted 16 Jun 2024
Beautiful ocean views
Comment from Hotel Management
17 Jun 2024 by Front Office Supervisor, Hotel Management
Dear Jodie,Thank you for providing your feedback. We are glad to hear that you have enjoyed your stay and we are looking forward to an opportunity to welcome you back for your future stay in Glenelg.
by A verified traveler
Posted 4 Jun 2024
Fab self contained unit. Right next to beach.
Comment from Hotel Management
4 Jun 2024 by DP, Hotel Management
We appreciate your feedback and are delighted to learn that you enjoyed your stay. Thank you for choosing to stay with us.
by A verified traveler
Posted 26 May 2024
The ocean view with balcony is grate, overall room fine.
However, mould around the bath needs to be removed. Lights either side of the bed should work. A bit noisy on Saturday night with the load music from the ground floor. We did not appreciate the cleaner bagging and opening the door at 8:55am asking if we were leaving ?
Comment from Hotel Management
27 May 2024 by GSA, Hotel Management
Hello David, Thank you for taking the time to share your recent experience at our hotel. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
17 Jun 2024 by Front Office Supervisor, Hotel Management
Dear Jim,Thank you for providing your feedback. We are glad to hear that you have enjoyed your stay and we are looking forward to an opportunity to welcome you back for your future stay in Glenelg.
by A verified traveler
Posted 14 May 2024
A real gem of a place. So comfortable with all we needed for our stay
Comment from Hotel Management
14 May 2024 by GSA, Hotel Management
Dear Dean, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.
by A verified traveler
Posted 12 May 2024
Great location with dining options within easy walking distance.
Greet view of the water.
Comment from Hotel Management
13 May 2024 by GSA, Hotel Management
Dear Marcin, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.
by A verified traveler from Ingersoll
Posted 19 Apr 2024
Great ocean views. Nice property.
Comment from Hotel Management
19 Apr 2024 by DP, Hotel Management
Hello Rick,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.
by A verified traveler
Posted 19 Apr 2024
Nice location by the beach; close to trams into the city; plenty of choice of food a close walk.
Comment from Hotel Management
19 Apr 2024 by DP, Hotel Management
Hello Bernard,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.
by A verified traveler
Posted 19 Apr 2024
Great location on the water
Lots of dining options
Easy to get to and from the city on the tram
Comment from Hotel Management
19 Apr 2024 by DP, Hotel Management
Hello Deanna,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.
