Ratings based on 78 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024 on Wotif
I took a chance on this motel as I was needed a last might booking. I was greeted with friendliness and made to feel welcome from the start. Everything was explained and also sent to me in a text. Which was good because I forget things. The room is basic but was clean and comfortable. Nice big shower in a bathroom which was also very clean and amazing shower head. Couldn’t see a Power point though but there’s one on the wall in the main room and I made it work. Nice smelling body wash and hand soap. There’s also a nice little outside area. It’s in the flight path of the airport and overhead planes may be an issue for some but I loved it. Close to city and airport and plenty of places around to get something to eat.
If you want somewhere to put your head down for a reasonable price, come here.
Comment from Hotel Management
19 Feb 2024 by CWM, Hotel Management
Thank you for your feedback,:-)
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by CWM, Hotel Management
Thank you ,
by A verified traveler
Posted 16 Jan 2024 on Wotif
Old and run down, disappointed
Comment from Hotel Management
16 Jan 2024 by City West Motel, Hotel Management
Yes Richard, it is an old Motel but the bedding and furniture are all only 1 year old. Also the building was painted inside and outside only 18 months ago. And we try our very best to keep each room spotlessly clean.I am disappointed that your thoughts were not as expected.
by A verified traveler
Posted 30 Dec 2023 on Wotif
Comment from Hotel Management
30 Jan 2024 by CWM, Hotel Management
Thank you ,
by A verified traveler
Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by CWM, Hotel Management
Thank you ,
by A verified traveler
Posted 27 Nov 2023 on Wotif
Not good value for money but the Super Cars was on and prices were up for that event.
Comment from Hotel Management
28 Nov 2023 by CWM, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 10 Nov 2023
Close to good cafes
Comment from Hotel Management
13 Nov 2023 by CWM, Hotel Management
Thank you for your feedback,
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by CWM, Hotel Management
Thank you ,
by A verified traveler
Excellent service
Posted 9 Oct 2023 on HotelsArrived late after the office was closed but they left the key in a key safe next to my room door and texted me the code.
They even left me some fresh milk in the fridge and provided me with the local taxi phone number.
Excellent service.
Comment from Hotel Management
17 Oct 2023 by CWM, Hotel Management
Thank you for your feedback,
by A verified traveler
Posted 9 Oct 2023
Good customer service. Manager specially came after hours to provide me fresh milk and sugar. Clean room.
Comment from Hotel Management
9 Oct 2023 by CWM, Hotel Management
Thank you for your feedback,
