Ratings based on 78 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ibadan
Posted 1 May 2024
As a frequent traveller am so happy this hotel exists because I dont have to leave the airport when in transit.
However, I had the following issues:
1. We booked a double room and got to the room to find only a setup for one person. 1 towel, 1 water etc. I informed the front desk and never got the towels, I went back and forth only to be met with a rude staff. This individual should not be allowed to deal with guests. You can imagine how irritating this is when one is tired during travel.
2. There is no room information
3. For the price one would expect at least 2 bottles of water per person....we only got 1 bottles for 2 people
4. The staff need more training
The hotel is nice but the management must do more to ensure customer service is a priority.
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 1 Mar 2024
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024 on Hotels
if you get the wrong room - facing departure hall - you will have to listen to announcements until 12pm and from 5am again. no chance to get a good night sleep
by A verified traveler
Posted 5 Feb 2024
by A verified traveler
Posted 29 Jan 2024
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler
Posted 12 Jan 2024
