Ratings based on 62 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Jul 2023
This was our first time staying at a kinderhotel and this place didn’t disappoint. There were endless activities to keep the kids happy and childcare available for all ages from 9am -9pm. Everything was so well thought through from the design of the rooms which had a built in bedroom for the kids and the sink heights - one for grown ups and one for kids. The kids pool had two depths which were perfect for my 2 & 4 yr olds meaning we could relax while they splashed about. The outdoor slide was a particular highlight for my boys, I think they’d have played on that all day if we’d let them. The dinners were so easy with buffets for the kids meaning no hanging around waiting for their food. And the quality of the food was top notch. Staff couldn’t be more helpful and kind. Nothing was too much trouble. Without doubt the most relaxing and fun holiday we’ve had as a family. And all this in the beautiful setting of the Austrian mountains with so much to do and see by the nearby lakes. Thank you for having us Familienparadies Sporthotel Achensee.
Comment from Hotel Management
23 Jul 2023 by Familienparadies Sporthotel Achensee, Hotel Management
Dear Gillian,thank you for your great review and feedback. We're so happy, you've enjoyed your stay with us to the fullest and are very enthusiastic about your kudos!We hope to see you again soon, wish you all the best - stay safe and healthy. Sincerely yoursFamily Hlebaina& the Family Paradise Team
5 out of 5
by A verified traveler

Posted 8 Jun 2023
We stayed for 4 nights with our 7 and 4 year olds and had a great time. We particularly loved the outside area with the pond and waterslide, with plenty of nice places to relax for adults nearby. We went horse riding and walking near to the hotel. We will definitely be back!
Comment from Hotel Management
9 Jun 2023 by Familienparadies Sporthotel Achensee, Hotel Management
Dear Laura,thank you very much for your review and feedback to your last stay. We're so happy, that you've enjoyed your holiday to the fullest and looking forward to your next visit. Until then we wish you all the best - stay safe and healthy. Best regards,Yours family Hlebaina& the Family Paradise Team
5 out of 5
by A verified traveler

Posted 24 Oct 2022 on Hotels
Comment from Hotel Management
26 Oct 2022 by Olivia, Hotel Management
Hallo Mariliis, vielen lieben Dank für Deine ausgezeichnete Bewertung! Wir freuen uns sehr, dass Ihr Euch bei uns so wohl gefühlt habt. Hoffentlich dürfen wir Euch bald wieder einmal bei uns im Familienparadies begrüßen!
5 out of 5
by A verified traveler

AMAZING VACATION

Posted 4 Oct 2021 on Hotels
we had the best time! they have Great service and crow and everything was wonderful
Comment from Hotel Management
4 Oct 2021 by Julia, Hotel Management
Dear Michelle, thank you that you took the time to rate our hotel. 10 out of 10 points is what we want to achieve .We are happy to hear that you enjoyed your stay in our family paradise and were pleaesed with our staff. We hope to see you again and send best regards -Julia- Reception
5 out of 5
by A verified traveler from Dubai

Posted 30 Oct 2019
Comment from Hotel Management
30 Oct 2019 by Angela, Hotel Management
Dear Saeed! Thank you very much for your great review. We are happy, that you have enjoyed your stay here and hope to see you again. Best regards Family Hlebaina and the Family Paradise team
5 out of 5
by A verified traveler

Posted 30 Aug 2019
Ok. Ill start with writing that if there was 10 stars to give i would have give 11. In the 1st day when the hotel receptionist noticed we are late, she called us to ask if we will make it for dinner so she can keep food for us in case we won't. 👍 (the food was great for the adults as for the young ones). The room- wide, clean, great views, equipped with all what family with kids need (they also gives u changing products for babies). There is also special bathrooms for kids and changinv equipped area for babies around the hotel. In the area there is the amazing achen lake and u can rent e-bikes in just 16€ with a basket for the kids to stroll around. The restaurant food is great and the stsff is even better (colin, nadia and rayan- THANKS!). There is indoor and outdoor pools that just inviting u to jump in. Spa in a reasonable prices. Kinderclub which is actually kids dream that become real (for the parents also- there is babycare service for 12 hours a day). They are thinking on the little things such as stairs railings for the little ones, they have free icecream bar, 4 meals a day, carting route and much much more. Thank u very much !!! Waiting for the next time !
Comment from Hotel Management
31 Aug 2019 by Michael (Reception), Hotel Management
Many thanks for your wonderful feedback to your stay in our hotel. We are very happy to read that you and your family had such a wonderful time in our hotel. We are going to forward your nice words to our departments. We are also looking forward to your next stay and wish you a good time! Yours family Hlebaina & the Family-Paradise-Team
5 out of 5
by A verified traveler

Posted 23 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Familienparadies Sporthotel Achensee, Hotel Management
Lieber Steffen,abermals ein herzliches Dankeschön für Eure tolle Bewertung und Euer Feedback. Es freut uns sehr, dass Ihr Euch auch bei Eurem zweiten Besuch sehr wohlgefühlt habt und begrüßen Euch jederzeit wieder bei uns.Bis dahin wünschen wir Euch alles Gute, ein schönes Weihnachtsfest und einen guten Rutsch ins neue Jahr. Herzlichst,Familie Hlebaina& das Familienparadies-Team
5 out of 5
by A verified traveler

Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Vanessa, Hotel Management
Lieber Oliver,vielen Dank für die hervorragende Bewertung! Es freut uns, dass Ihr Euren Urlaub bei uns in vollen Zügen genießen konntet. Schöne Grüße vom Achensee,VanessaFamilie Hlebaina & das Sporthotel Achensee Team
5 out of 5
by A verified traveler

Posted 10 Sep 2023
Wir waren bereits zum dritten Mal im Familienparadies Sporthotel Achenkirch. Auch dieses Mal haben wir uns als Familie wieder rundum wohlgefühlt. Einem weiteren Besuch steht somit nichts im Wege.
Comment from Hotel Management
11 Sep 2023 by Vanessa, Hotel Management
Lieber Oliver,herzlichen Dank für Eure positive Rückmeldung - darüber freuen wir uns sehr. Außerdem freuen wir uns schon auf das angekündigte Wiedersehen und wünschen Euch bis dahin eine gute Zeit!Schöne GrüßeVanessaFamilie Hlebaina & das Sporthotel Achensee Team
4 out of 5
by A verified traveler

Posted 5 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Vanessa, Hotel Management
Lieber Benjamin,herzlichen Dank für die Bewertung. Wir hoffen, Ihr konntet trotz des Punkteabzugs Euren Urlaub bei uns genießen.Schöne GrüßeVanessaFamilie Hlebaina & das Sporthotel Achensee Team
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