Ratings based on 181 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 4 Apr 2024
Everything was okay
Comment from Hotel Management
8 Apr 2024 by Lolita, Hotel Management
Thank You.
by A verified traveler
Posted 8 Feb 2024
The property was nice - the food was average - the staff was amazing!
Comment from Hotel Management
10 Feb 2024 by Lolita Fiadjoe, Hotel Management
Thank you for taking time to give us the great feedback. We look forward to hosting you again soon .
by A verified traveler
Posted 3 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Lolita Fiadjoe, Hotel Management
Thank you
by A verified traveler
Hidden Gem of Hotels
Posted 26 Jan 2024 on HotelsWhat a great find . The hotel communicated beyond expectations , shuttle was at the airport waiting and my flight landed early 👍 Every member of the hotel staff are kind courteous and knowledgeable . The pool is awesome ! And the 24hr kitchen was a game changer lol . I will for sure be staying at Tang Palace again and again .
Comment from Hotel Management
26 Jan 2024 by Lolita Fiadjoe, Hotel Management
Thank you for your detailed comments and we look forward to hosting you again.
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Lolita Fiadjoe, Hotel Management
Thank you.
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Lolita Fiadjoe, Hotel Management
Thank you
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Lolita Fiadjoe, Hotel Management
Thank you.
by A verified traveler
Posted 9 Dec 2023 on Hotels
Comment from Hotel Management
23 Jan 2024 by Lolita Fiadjoe, Hotel Management
Thank you
by A verified traveler
Posted 27 Nov 2023
This was my second visit to the Tang, it is also my last. The condition of the stairs in our room led me to have to go to the emergency room to get stitches for the gaping wound caused by the stairs. There was no managerial staff available on the weekend and I was forced to pay my hospital bills out of pocket. I’m an effort to give the establishment a second chance, I brought a group of 20 for lunch. After over 2 hours, not everyone received their food and many who did received cold, half-cooked or incomplete meals. Despite numerous complaints to the reataraunt manager, Charles; the situation was never resolved and we were forced to pay for food and service that were below substandard in quality. I WILL NEVER FREQUENT THIS ESTABLISHMENT AGAIN and caution others to avoid it at all cost. I have traveled the world and never received such horrendous treatment. My group had to cut their activities short due to the long wait to get to the airport in time to catch their flight. I frequently come to Ghana and strongly advise others against frequenting this establishment.
Comment from Hotel Management
28 Nov 2023 by Lolita Fiadjoe, Hotel Management
Dear Ms ShellieWe deeply appreciate you sharing your experiences, and we sincerely apologize for falling short of your expectations.Meeting you in person and conversing with you multiple times over the phone throughout your stay and particularly after our meeting on your final day in Ghana with our General Manager, gave us the impression that we had reached an agreeable resolution. Your acceptance of our goodwill gestures seemed to confirm this understanding.Let me assure you once more that the safety and well-being of our guests are our top priority. We take proactive measures by placing caution notices wherever we perceive even the slightest risk to our guests, such as on staircases in the rooms. It's regrettable that you were injured in that area, and I'm pleased to acknowledge that our Manager on Duty swiftly arranged transportation to the hospital to assist you.The issues at the restaurant were unfortunate and definitely not of our standard. We apologize for this . The management and staff of the hotel are well trained and adequately equipped to assist guests with whatsoever at any given time during their stay with us. We also ensure all guests are well taken care of through high service delivery and possibly convert them into regulars which is our hallmark. Please accept our apologies once more. I believe our Restaurant Manager removed the items that didn't meet your expectations from the final invoice.Once again, the team and the management of the hotel apologizes for not meeting your expectations during your stay.
