Ratings based on 1,001 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2023 on Hotels
by A verified traveler
Posted 19 Sep 2023
Definitely back again soon!
by A verified traveler
Acapulco HHI
Posted 16 Sep 2023 on HotelsOld Hotel. Food is terrible! Staff is great!
by A verified traveler
Holiday Inn, Acapulco, Costera.. Sept.9,2023
Posted 10 Sep 2023 on HotelsHotel is old but clean. No frills. With Taxes it comes in at about 100 US. The cost is too high for what you receive. The Pool view is AWESOME. The staff is friendly, efficient. Here comes the sad part, the food
Is very expensive and absolutely terrible. My Tuna steak seemed to be deep fried, the breakfast Buffet is an embarrassment to this hotel! It’s okay to put a little salt and or spices when you cook. No taste, No Flavor. But, if you like onions you will be very happy!
by A verified traveler from West Hartford
Posted 26 Aug 2023
Property close to restaurants and shops
Comment from Hotel Management
9 Sep 2023 by Lindo dia , Hotel Management
Buenos dias , Sr. AlbertoMuchas gracias por su visita, esperamos pronto este de nuevo con nosotros Saludos
by A verified traveler
Posted 26 Aug 2023
Great service
by A verified traveler
Loved our stay!
Posted 10 Aug 2023 on HotelsClean, spacious, cold a/c, conveniently close to restaurants and shopping.
by A verified traveler
Posted 12 Jul 2023
by A verified traveler
Posted 9 Jul 2023
It was only one elevator working and we have to wait for while then the lobby was very hot
Comment from Hotel Management
11 Jul 2023 by Dear Gabriela, Hotel Management
Thank you for your coments and score, we aprpreciate your preference, and we will continue working to improve our service. We hope to see you again at your home... Holiday inn Resort Acapulco
by A verified traveler
Posted 4 Jul 2023
Comment from Hotel Management
11 Jul 2023 by Estimada Claudia , Hotel Management
Gracias por su puntaje, agradecemos su preferencia, y seguiremos trabajando para poder mejorar nuestro servicio, esperamos verlo nuevamente en su casa Holiday Inn Resort Acapulco.
