Ratings based on 33 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
Unique views
Comment from Hotel Management
18 Mar 2024 by Phillips, Hotel Management
Thank you Paschal for staying with us. We look forward to histing you again soon.
by A verified traveler
Posted 23 Nov 2023
Without any notes they canceled our room we were on the airplane we paid 100/0 payment the hotel, teretwhich treated us likeBugatti’s
Comment from Hotel Management
24 Nov 2023 by Jarah, Hotel Management
Dear Eyassu,We're sorry about this but your comment is very untrue. We received your reservations but was fully booked. We made an alternative arrangements with our sister hotel but you outrightly rejected it. So, how is it that you were treated like a Bugatti? You too lunch at our facility but claimed you were treated unfairly. Let's endeavour to state the truth despite being unhappy. We also told you that guests who booked via our website had to be taken to our annex but you declined without checking the facility.Once again, we apologize for having to relocate you to our annex but I can assure you it's nothing short of the same standard.
by A verified traveler
Posted 26 Feb 2022 on Hotels
by A verified traveler
Posted 14 Dec 2021 on Hotels
Comment from Hotel Management
10 Jan 2022 by Chandana - General Manager , Hotel Management
Dear Mark,
We are delighted to know we were able to meet your expectations. look forward to your next visit. Please request for your Favourite room when booking next time. Happy New year & stay safe
by A verified traveler
Posted 3 Dec 2021
The staff was helpful and helped me. My room was well appointed and clean. Could not ask for a better visit.
Comment from Hotel Management
10 Jan 2022 by Chandana - General Manager , Hotel Management
Dear Marie Paule,
We are delighted to know we were able to meet your expectations. look forward to your next visit. Please request for your Favourite room when booking next time. Happy New year & stay safe
by A verified traveler
Posted 2 Dec 2021
by A verified traveler
Posted 11 Sep 2021 on Hotels
by A verified traveler
Posted 21 Aug 2021
1. Not prepared for my arrival(this wasn’t as consequential, but still significant)
2. Non-smoking rooms filled completely with smell of cigarette smoke. Impossible to breathe. Had to change rooms a couple of times. Eventually got me a “non-smoking” room that was half the size of the room I paid for. Tried to convince me it was the room I paid for lol. I was exhausted at this point. *Gets worse*
3. Doesn’t accept international cards for meals and you cannot charge against the room. You have to pay for all meals at the hotel by cash(*warning for international travelers*)
4. Water was not hot. Had to shower with cold water.
5. Vent was as loud as a generator. Couldn’t sleep! Couldn’t switch off!
6. And that smell!! That smell!!!
I’ve had bad experiences in hotels but this had to be the worst experience ever. Couldn’t wait till the morning to run(literally run) from this hotel. Tread carefully.
by A verified traveler
Posted 25 Jun 2021 on Hotels
by A verified traveler
Posted 20 Jun 2021 on Hotels
