Ratings based on 25 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 27 Apr 2024
Property is certainly not 3-4 star as advertised. A LOT of work is needed to get to that point especially in terms of bathrooms (there was mold in bathrooms, floors uneven, shower area was horrible) and cleanliness. Limited amenities. Food was good and cultural activities were well arranged. Overall un- satisfactory stay!
Comment from Hotel Management
29 Apr 2024 by Sterling Mount Abu, Hotel Management
Dear Harleen,Thank you for sharing your feedback with us. We appreciate your honest review and we apologize for the inconveniences you experienced during your stay. Your comments about the bathrooms and cleanliness have been noted and will be addressed with our team. We are delighted to hear that you enjoyed the food and cultural activities. We hope to have another opportunity to host you in the future and provide a better experience.Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 9 Mar 2024 on Orbitz
the property was clean but everything was for purchase.
I would say in mount abu there are not too many options when it comes to hotel.
i would say that the room was clean, open, it was certainly overpriced.
the travel services from the hotel including the taxi service was very overpriced.
by A verified traveler
Posted 31 Jan 2024
Good location and nice hotel with mountain view.
Comment from Hotel Management
31 Jan 2024 by Sterling Mount Abu, Hotel Management
DearMuniraThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 11 Jan 2024
Clean in the reception area but avarage cleanliness in the rooms and really bad in the bathroom. !!!
Comment from Hotel Management
11 Jan 2024 by Sterling Mount Abu, Hotel Management
Dear Bharat,Thank you for sharing your feedback with us. We're delighted to hear that you found our reception area clean. We appreciate your observation about the cleanliness of the rooms and bathrooms, and we apologize for any inconvenience caused. Rest assured, we are continuously working on improving our cleanliness standards to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to welcome you back soon.Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
15 Dec 2023 by Sterling Mount Abu, Hotel Management
Dear VaibhavibenWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team
by A verified traveler
Superb stay!!! 👌
Posted 24 Dec 2022 on HotelsVery good property... big rooms... very comfortable... excellent service... gr8 food... well maintained... very peaceful... good location... gr8 views of the mountains... they also arranged a special screening of the football world cup matches for guests on projector...
by A verified traveler
Posted 24 Dec 2022
by A verified traveler
Posted 24 May 2022
by A verified traveler
Posted 18 Oct 2021
Food quality was not good. Options in the breakfast buffet were limited and Service was also disappointing. This property is not worth the price they charge.
by A verified traveler from Gurgaon
Posted 17 Dec 2020
the food is amazing... .. we had not had a better noodles and chicken anywhere ... without red chilly and it was just yummm...
