Ratings based on 253 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
good staff and room in excellent condition
by A verified traveler
Posted 9 Mar 2024
Easy to access corniche beach and travel around abu dhabi, excellent breakfast included in stay.
Friendly staff, plus FADO irish pub on site a great place to chill
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
It's wonderful to know that you had a great experience with us. We are glad that you loved the room ,Irish bar and the breakfast and friendly staff . We look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Feb 2024
Quiet ...
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the breakfast. We look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
Thank you for your kind words. We are delighted that you liked the room and the breakfast. We appreciate your feedback and your loyalty. -
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
I'm happy to hear that you enjoyed your stay and the breakfast. Thank you for choosing us and we hope to see you again soon.
by A verified traveler
Posted 12 Dec 2023
The hotel has a great potential to be 5 star hotel. Staff are amazing so is the location. The only area in my opinion that lets this hotel down is cleanness. House keeping staff are very friendly and accommodating but need proper training, supervision and realistic time to carry out their tasks efficiently.
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
Thank you for your kind words. We are delighted that you liked the room and friendly staff . We appreciate your feedback and your loyalty. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future.
by A verified traveler from San Jose
Posted 5 Dec 2023
Overnight stay, worked out perfectly.
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the breakfast. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future
by A verified traveler
Posted 27 Nov 2023
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Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
Thank you again for choosing our hotel and for sharing your value. We are very sorry to hear that you were not satisfied with facilities . This is not the level of quality we strive to provide to our guests.We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our management to ensure that they improve their quality in service to meet your satisfaction . As a gesture of goodwill, we would like to offer you a 20% discount on your next stay with us. We hope that you will give us another chance to serve you better and show you that we care about your satisfaction. We look forward to welcoming you back in the future.
by A verified traveler
Posted 20 Nov 2023
Comment from Hotel Management
16 Mar 2024 by abdel, Hotel Management
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the breakfast. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future.
by A verified traveler
Posted 10 Oct 2023
The staff were rude, and not respectful at all, the manager was turrble and inconsiderate.
Comment from Hotel Management
10 Oct 2023 by Titif, Hotel Management
Thank you for sharing your feedback with us. We are sorry to hear that you had a negative experience with our check-in and check-out policy. We apologize for any inconvenience or frustration this may have caused you.We would like to explain that our check-in time is 14:00 PM and our check-out time is 12:00 PM. This is clearly stated on our website and on the OTA (online travel agency) that you booked through. We try to accommodate early check-in requests whenever possible, but we cannot guarantee them, as they depend on the availability of rooms and we successful chechin you at 12:47 Pm . We also have a limited number of rooms, and we have to respect the reservations of other guests who have booked in advance.In your case, we were able to check you in early, but we could not extend your stay for another night, as we were fully booked for the next day. We informed you about this situation and offered you alternative options, such as finding another sister hotel nearby or booking for a later date. We had no choice but to contact the OTA and cancel your booking, as they were violating our terms and conditions.We understand that this was not the outcome that you wanted, but we hope that you can see that we acted in a fair and professional manner. We always try to provide the best service and hospitality to our guests, but we also have to follow our policies and procedures. We appreciate your understanding and cooperation in this matter.Thank you for choosing our hotel and we hope to have another opportunity to serve you better in the future.
