Ratings based on 163 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
No frills.. just delivered a clean comfortable room and descent breakfast
Comment from Hotel Management
27 Apr 2024 by Ekramy Agaiby, Hotel Management
Dear Richard,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoFront Office Manager
by A verified traveler
Posted 20 Apr 2024
Internet is not working, Very bad experience, Even they didn’t clean the room every day .
Comment from Hotel Management
27 Apr 2024 by Ekramy Agaiby, Hotel Management
Dear Ayman,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time to share your feedback.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,We hope to be able to welcome you back on a return visit to Abu Dhabi, Kind Regards,
by A verified traveler
Posted 9 Feb 2024
Thanks
But they don’t let to bring my breakfast to my room
Comment from Hotel Management
8 Mar 2024 by Ekramy Agaiby, Hotel Management
Dear Arash,Thank you very much for choosing Kingsgate Abu Dhabi hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Ekramy AgaibyAssistant Front Office Manager
by A verified traveler
Posted 29 Jan 2024
Nice
Comment from Hotel Management
8 Mar 2024 by Ekramy Agaiby, Hotel Management
Dear Ikramova,Thank you very much for choosing Kingsgate Abu Dhabi hotel as your preferred place to stay. And the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Ekramy AgaibyAssistant Front Office Manager
by A verified traveler
Posted 13 Sep 2023
When I arrive I was greeted by Islam overall all the staff that I strike a conversation with was very friendly, professional, and caring about their guests and Any question if they don’t know they’ll ask for you great service. I was very thankful for it their kindness
Comment from Hotel Management
20 Sep 2023 by Arianne Alisaca, Hotel Management
Dear Sir ,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time to share your feedback.We are glad to know that your stay was good and we appreciate your positive comment.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,Thank you and we look forward to welcoming you again.Kind Regards,Arianne AlisacaFront Office Shift Leader
by A verified traveler
Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Mina Atito Duty Manager, Hotel Management
Dear Mr. Khalifa,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Mina AtitoDuty Manager
by A verified traveler from Woodbury
Posted 3 Sep 2023
Comment from Hotel Management
26 Sep 2023 by Arianne Alisaca, Hotel Management
Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind RegardsReservation Team
by A verified traveler from Seattle
Posted 8 Mar 2023
First thing there is NO PARKING at the property. Poor internet connection, not clean, AC is very noisy, and the bathtub is a nightmare from cleanness and overall condition.
The big surprise is you will definitely find insects and cockroaches, first thing picture them as evidence, and the management will give you an upgrade to a room that looks like yours then the next day you will find insects and you will get another upgrade for a room that looks like yours but a bigger fridge ... so on so on so on...
Comment from Hotel Management
11 Mar 2023 by Mina Atito Duty Manager, Hotel Management
Dear Mr. Ahmed,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time to share your feedback.We apologize for the inconvenience that you experience during your stay, please note that this information has been passed on to our concerned department,We hope to be able to welcome you back on a return visit to Abu Dhabi, Kindly share your contact details to my email and I will contact you shortly as I will be more than happy to have your detailed feedback.Kind Regards,
by A verified traveler
Posted 26 Feb 2023 on Hotels
Comment from Hotel Management
28 Feb 2023 by Mina Atito Duty Manager, Hotel Management
Dear Mr. Rayan,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,
by A verified traveler
Good Stay
Posted 10 Jan 2023 on HotelsGood stay near the centre.
Comment from Hotel Management
30 Jan 2023 by Arianne Alisaca, Hotel Management
Dear Sir/Maam,Thank you very much for choosing Kingsgate hotel as your destination in Abu Dhabi and the time for sharing your feedback.I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experience for our guests and thus, Your positive feedback and comments are truly important to us and all have been passed on to our concerned department.Thank you and we look forward to welcoming you again.Kind Regards,Reservation Team
