Ratings based on 197 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
The pictures look very enticing but getting in the room floor has stains. Im not sure if they steamed it to get the dirt and stains.
And then, I called a week prior to hotel reservation for a late check out but they still kicked us out.
The hotel is very hard to find on google maps, or waze. When ordering food, delivery guys cannot also find the hotel.
Comment from Hotel Management
30 Apr 2024 by Golden Tulip Downtown Abu Dhabi, Hotel Management
Dear Valued guest,We are genuinely sorry to hear that your experience did not meet your expectations. Providing exceptional guest experiences is our top priority, and we regret any inconvenience or disappointment caused during your time with us. We strive to maintain high standards of cleanliness and attention to detail, and we will address this matter immediately with our housekeeping team. Your comments will serve as a reminder to them of the importance of their role in providing a comfortable and immaculate environment for our guests.Please accept our sincerest apologies!
by A verified traveler
Posted 26 Apr 2024
The people were kind and helpful. I’ve stayed at this property twice and will always book here when Available
Comment from Hotel Management
27 Apr 2024 by Golden Tulip Downtown Abu Dhabi, Hotel Management
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.
by A verified traveler
Posted 23 Apr 2024
Good Hotel at a good location, easily accessible
Value for money, reasonable priced.
Comment from Hotel Management
23 Apr 2024 by Golden Tulip Downtown Abu Dhabi, Hotel Management
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.
by A verified traveler
Posted 1 Apr 2024
Staff were very nice and helpful. Requested an ironing board and it was delivered within 15 mins. Room was clean and spacious. Lots of shopping and restaurants within walking distance.
Comment from Hotel Management
7 Apr 2024 by Golden Tulip Downtown Abu Dhabi, Hotel Management
Dear Valued guest,Thanks so much for sharing your experience with us. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
by A verified traveler
Posted 1 Mar 2024
Carpet is overdue
Comment from Hotel Management
4 Mar 2024 by Management Team, Hotel Management
Dear Valued guest,Thank you for your feedback. We do apologies for inconvenience caused during your stay. Your comment has passed to concern department and we will take action accordingly. Thank youPlease accept our sincerest apologies!
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Management Team, Hotel Management
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.
by A verified traveler
Posted 10 Feb 2024
All very good service
Comment from Hotel Management
25 Feb 2024 by Management Team, Hotel Management
Dear Valued guest, Thank you for your feedback. We are looking forward to welcome you again.
by A verified traveler
Basic, budget hotel.
Posted 31 Dec 2023 on HotelsBasic, budget hotel. Service mediocre. Food mediocre.
by A verified traveler
Posted 26 Dec 2023
by A verified traveler
Posted 15 Dec 2023 on Hotels
Owner was really nice, greeted us every time we came back to the hotel at any time. Very nice staff. One of my best experiences in a foreign country. They made me feel at home.
