Ratings based on 63 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Recommend!
Posted 27 Feb 2021 on HotelsGreat place by the zoo!
by A verified traveler
Posted 20 Feb 2021 on Hotels
by A verified traveler
Posted 20 Feb 2021 on Hotels
It was good. it is great for Kids, nice swimming pool, but the issue was smell from animals, and conditions of door were bad, and fridge noise in my room was like alarm i had to turn it off. over all i enjoyed good bed, good TV, good internet. parking is small we have to park in zoo parking.
by A verified traveler
Posted 8 Dec 2020 on Hotels
by A verified traveler
Posted 3 Dec 2020 on Hotels
by A verified traveler
Posted 18 Oct 2020 on Hotels
by A verified traveler
Posted 8 Oct 2020 on Hotels
by A verified traveler
complaint
Posted 4 Oct 2020 on HotelsI would like to raise a complaint in this hotel. They are not accomodating we came early and frontdesk told they will call us if the rooms is ready but they did not however we saw people checking in. Since we complained they gave an old room after waiting for another 30mins. Room no AC and old no toiletries.We requested from the amanger and they transferred us to another room again we waited and again no toiletries we called housekeeping to give us.this hotel does not deserve 8.4 rating at all. in room dining also no food available within the menu they have out inside the room.
by A verified traveler from Dubai & USA
Posted 4 Sep 2020
Loved the walk around with the animals every night. I fed the Elephants on the last night. Enjoyed swimming laps in the pool in the early morning to start the day!!!
by A verified traveler
Posted 23 Feb 2020 on Hotels
