Ratings based on 137 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
The room is not very spacious
Comment from Hotel Management
2 Apr 2024 by Priyanka Chirankar- Guest Services Manager, Hotel Management
Dear Valued GuestThank you for taking the time to share your feedback.Apologies for any inconvenience. Furthermore we appreciate your feedback. We hope to see you soon.Thank you and Warm RegardsGuest Relations Team
by A verified traveler
Posted 6 Jun 2023
Comment from Hotel Management
16 Apr 2024 by Shalini Gupta- Guest Experience In-charge, Hotel Management
Dear Valued Guest Thank you for taking the time to share your feedback. Apologies for any inconvenience. Furthermore, we appreciate your feedback. We hope to see you soon. Thank you and Warm Regards Guest Relations Team
by A verified traveler
Posted 2 Dec 2022
The room had a smell and i asked for air freshener that was never delivered to the room, Electricity outlet in the room are few not enough for multiple phones and laptop
by A verified traveler from Toronto
Posted 30 Oct 2022
Comment from Hotel Management
16 Apr 2024 by Shalini Gupta- Guest Experience In-charge, Hotel Management
Dear Valued Guest Thank you for taking the time to share your feedback. Apologies for any inconvenience. Furthermore, we appreciate your feedback. We hope to see you soon. Thank you and Warm Regards Guest Relations Team
by A verified traveler
Posted 17 Jul 2022 on Hotels
by A verified traveler
Posted 31 Dec 2021 on Hotels
by A verified traveler
Posted 10 Dec 2021 on Hotels
Comment from Hotel Management
16 Dec 2021 by Fadi Ibrahim Hotel Manager - Remal Hotel, Hotel Management
Dear Mr. Fahad,
Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times.
We really look forward to welcoming you back really soon.
Best regards,
Fadi Ibrahim
Hotel Manager - Remal Hotel
by A verified traveler
Posted 6 Dec 2021
clean & silent
Need more sign boards for the facility
Comment from Hotel Management
16 Dec 2021 by Fadi Ibrahim Hotel Manager - Remal Hotel, Hotel Management
Dear Mr. Ali,
Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times.
We really look forward to welcoming you back really soon.
Best regards,
Fadi Ibrahim
Hotel Manager - Remal Hotel
by A verified traveler
Posted 4 Oct 2021 on Hotels
Old furniture
by A verified traveler
Great stay with few areas of improvement
Posted 23 Jun 2021 on HotelsThe hotel is very nice and clean, I really loved the welcome biscuits given at the reception and at the room. I loved the cinema theater that they offer on site and the elegant, quiet and calm atmosphere. There were 2 not-so-good things about my stay on Armed forces hotel though: the pool does not belong to the hotel itself but to a sort of club, therefore, there is 0% privacy if you want to use the pool as there are swimming classes all day. The pool was packed and I was not comfortable having so many people around during pandemic time. The second not so good thing was that they made us wait for almost 30 min at the reception before we could get our room. The customer service team however was very nice and helpful though. Other than these two downfalls, I enjoy my stay.
Comment from Hotel Management
23 Jun 2021 by Best regards, Hotel Management, Hotel Management
Dear Ms. Mayra Esther,
Thank you for taking the time to write a review about your stay with us. It was indeed our pleasure to welcome you as our valued guest.
I am sorry that you had to express your disappointment with regards to the lapses mentioned during your stay with us and I truly apologize as this must have affected your overall experience at the Hotel. You may rest assured that all your observations have already been reviewed with those concerned.
We really look forward to welcoming you back really soon.
