Ratings based on 147 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Abudhabi
Posted 23 Apr 2024
The rooms need to be renovated
I came for a business trip and I had a leakage in the bathroom they took a lof of time to trust my words and decided to change the studio for me.
They told me that They will give me the keys for another room in 10 min and it took almost an hour to change the room! I had to go to the lobby and shout so they could understand that I really needed to change that room and have a rest!
Comment from Hotel Management
25 Apr 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Maria Nour, Thank you for your visit, though I am very sorry to hear that your experience at Adagio fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. I do hope that you will give us the opportunity to change your impression of Aparthotel Adagio Abu Dhabi Al Bustan when your travels bring you back to Abu Dhabi in the future.Sincerely,Mourad BrahmiGeneral Manager
by A verified traveler
Posted 12 Apr 2024
Reasonably priced
Comment from Hotel Management
16 Apr 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Eugene, Thank you for being our guest and for taking the time to rate your experience here. We hope that you enjoyed your stay with us and hope to see you again very soon.Best regards, Mourad BrahmiGeneral Manager
by A verified traveler
Posted 4 Apr 2024
It was a good plcace to stay however customer service was poor. Other than that it was a great place with so many options around.
Comment from Hotel Management
5 Apr 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Nigar, Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations. I have taken your comments to heart and have already addressed them with my team to prevent future occurrence. I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi. Sincerely,Mourad BrahmiGeneral Manager
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Alla, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your excellent rating here. I hope that your stay was enjoyable and look forward to welcoming you back again soon. Best regards, Mourad BrahmiGeneral Manager
by A verified traveler
Posted 21 Jan 2024 on Orbitz
Comment from Hotel Management
23 Jan 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Saer, Thank you for being our guest at Aparthotel Adagio Abu Dhabi Al Bustan. I am grateful to see your evaluation and hope that you enjoyed your stay with us. I look forward to welcoming you back again.Best regards,Mourad BrahmiGeneral Manager
by A verified traveler from Abudhabi
Posted 15 Jan 2024
Its a residential location very calm and you can walk to mushrif mall for shopping lover..its in the middle of abudbai so good place to stay if you wanna explore abudabi.
Aparthotels and everything u need you will find it!
Comment from Hotel Management
17 Jan 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Maria Nour, Thank you for being our guest at Aparthotel Adagio Abu Dhabi Al Bustan and for taking the time to share your experience with us here. I am glad to know that your stay was enjoyable and look forward to welcoming you back again soon. Best regards, Mourad BrahmiGeneral Manager
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
17 Jan 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Jin Wook, Thank you for being our guest at Aparthotel Adagio Abu Dhabi Al Bustan and for your wonderful evaluation here. I look forward to welcoming you back again.Best regards,Mourad BrahmiGeneral Manager
by A verified traveler
Posted 8 Dec 2023
I was very disappointed to find that there was no sofa bed in the property as I specifically booked for 5 people and only ended up with 2 double beds.
I had to pay extra to get another bed.
Comment from Hotel Management
19 Feb 2024 by Mourad Brahmi - General Manager, Hotel Management
Dear Irisney,Thank you for staying with us and for taking the time to share your feedback. My team strives to provide exceptional service so that you leave feeling relaxed, pampered and taken care of. My sincerest apologies that your experience fell short of expectations. We look forward to welcoming you in the future.Sincerely, Mourad BrahmiGeneral Manager
by A verified traveler
Posted 7 Nov 2023
Great surprise to find the property very spacious and it top condition. Well airconditioned and very neat.
Comment from Hotel Management
20 Nov 2023 by Mourad Brahmi - General Manager, Hotel Management
Dear Eli, Thank you for being our guest at Aparthotel Adagio Abu Dhabi Al Bustan and for taking the time to share your feedback with us here. I am glad to know that you enjoyed your stay with us and look forward to welcoming you back again. Best regards,Mourad BrahmiGeneral Manager
by A verified traveler
Posted 2 Nov 2023 on Ebookers
Comment from Hotel Management
5 Dec 2023 by Mourad Brahmi - General Manager, Hotel Management
Dear Mohammed,Thank you for your visit, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared it with my team so that we may continue to improve. I do hope that you will give us the opportunity to change your impression of Adagio should your travels bring you back to Abu Dhabi in the future.Sincerely,Mourad BrahmiGeneral Manager
