Ratings based on 736 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
I
Comment from Hotel Management
30 Apr 2024 by Al Raha Beach Hotel, Hotel Management
Dear Mr. Rashed,It was our privilege to have you stay with us and thank you for sharing your recent experience during your stay at Al Raha Beach Hotel.We are thrilled to hear that you had an enjoyable experience and appreciate your 4/5 star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. Once again, Thank you for the great review! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager
by A verified traveler
Posted 24 Apr 2024
Such a gorgeous hotel with beautiful rooms. We had the deluxe king room and it was stunning with beautiful views of the beach. Breakfast buffet was a 10/10. I surely will be visiting again! Very close to airport so it’s a big advantage.
Comment from Hotel Management
30 Apr 2024 by Al Raha Beach Hotel, Hotel Management
Dear Ms. Shumaila,Thank you for your wonderful review during your stay at Al Raha Beach Hotel! We are thrilled to hear that you had a fantastic stay in our deluxe room and enjoyed the stunning views of the beach. It's great to know that you found our breakfast buffet to be exceptional and that you plan to visit us again in the future. Our close proximity to the airport is indeed a big advantage, and we are glad it added to your overall experience. We look forward to welcoming you back for another memorable stay at our gorgeous Al Raha Beach Hotel.Thank you and kind regards,Kamal Zayati, General Manager
by A verified traveler from Bethesda
Posted 10 Apr 2024
Nice, clean and eco friendly
Comment from Hotel Management
20 Apr 2024 by Al Raha Beach Hotel, Hotel Management
Dear Mr. Rami,Thank you for sharing your positive feedback about your recent stay at Al Raha Beach Hotel. We are delighted to hear that you found our hotel to be nice, clean, and eco-friendly.At Al Raha Beach Hotel, we are committed to sustainability and environmental responsibility, and we are pleased to know that our efforts to create an eco-friendly environment were noticed and appreciated by you.Your satisfaction is our top priority, and we are glad to hear that you had a pleasant and comfortable stay with us.We look forward to welcoming you back for another stay in the future and providing you with the same level of cleanliness, comfort, and eco-friendly experience.With kind regards,Kamal Zayati, General Manager
by A verified traveler from Sao Paulo
Posted 9 Apr 2024
Kind reception. Great prople.
Carlos is an exceptional manager.
The whole package is outstanding.
Just keep the great work they are doing. Highly recomended.
Don't miss.
Comment from Hotel Management
20 Apr 2024 by Al Raha Beach Hotel, Hotel Management
Dear Mr. Antonio,Thank you for choosing Al Raha Beach Hotel and giving us a perfect 5/5 rating. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We would also like to thank you for acknowledging the exceptional service of our team especially, Carlos. I am beyond grateful our staff achieved the goal of making your stay comfortable and enjoyable by providing outstanding services. Your kind compliments have also been shared with the entire team who continue to deliver seamless and exemplary experiences for our guests.Once again, Thank you for the great review and for highly recommending us! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager
by A verified traveler
Posted 27 Mar 2024
Wonderful place
Comment from Hotel Management
28 Mar 2024 by Al Raha Beach Hotel, Hotel Management
Dear Mr. Mauricio,It was our privilege to have you stay with us and thank you for sharing your recent experience with us.We are thrilled to hear that you had an enjoyable experience and appreciate your perfect 5-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. Once again, Thank you for the great review! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager
by A verified traveler
Posted 18 Feb 2024
stay there every time i go
Comment from Hotel Management
23 Feb 2024 by Al Raha Beach Hotel, Hotel Management
Dear Ms. Ann,On behalf of Al Raha Beach Hotel, I take the privilege of thanking you for showing consistent confidence in our services and facilities. I would like to thank you for continuously selecting our hotel for your holiday trips arrangements. You are truly one of the most loyal guests of Al Raha Beach Hotel and it has always been a sheer pleasure to serve you and your family.Once again, Thank you for the great review! We can’t wait to have you back at Al Raha Beach Hotel.Thank you and Best Regards,Kamal Zayati, General Manager
by A verified traveler from Yonkers
Posted 7 Feb 2024
It’s ok. No much privacy
by A verified traveler
Posted 2 Feb 2024
I loved everything about the property. I hate that I was only there for 2 days.
Comment from Hotel Management
5 Feb 2024 by Al Raha Beach Hotel, Hotel Management
Dear Ms. Yolanda,It was our privilege to have you stay with Al Raha Beach Hotel and thank you for sharing your recent experience with us.We are thrilled to hear that you had an enjoyable experience and appreciate your perfect 5-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. Once again, Thank you for the great review! We hope to have the opportunity to welcome you back in the future for another outstanding stay.Thank you and Best Regards,Kamal Zayati, General Manager
by A verified traveler
Posted 29 Jan 2024 on Hotels
AMAZING
Comment from Hotel Management
30 Jan 2024 by Al Raha Beach Hotel, Hotel Management
Dear Ms. Daniela,Thank you for taking the time to rate Al Raha Beach Hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!With kind regards,Kamal Zayati, General Manager
by A verified traveler
Posted 26 Jan 2024
The check-in has been the worst so far in my entire life: we arrived at 2PM and check-in started at 3PM, so the Indian lady at the reception refused to check us in one hour before (never had such awful behavior even in simple hotels, in a 5* VIP hotel this is unacceptable), she said to come back in one hour and it would be ready. At 3PM we went back to the reception for check in and of course the Indian lady had not even prepared the file and keys for our room so we waited 20 minutes more. I asked for a quiet room and we were given instead one on ground floor (where by the way you have no view at all - we booked a Gulf view). After a lot of discussion we agreed to see the ground floor room, which was terrible so went back to change. The other receptionist would not proceed to change our room, because she didn't know the "reason" why we were receiving a change and she had to wait for her colleague. When her colleague finally showed up and we received the room it was 4PM! The lobby boy was told to bring upstairs our luggage. At 4.25PM I had to call the reception because our luggage was still not sent to our room. At 4.45 my husband went downstairs because neither the luggage was upstairs nor they would answer the phone at the reception. The room was extremely dirty with oily stains and fingerprints everywhere, on the balcony there was a pile of human hair in a corner. If this is a 5* and VIP hotel, then I am lady Gaga.
Comment from Hotel Management
30 Jan 2024 by Al Raha Beach Hotel, Hotel Management
Dear Ms. Giuliana,It was our privilege to have you stay with us and thank you for sharing your recent experience with us.It is regrettable to learn your experience with us was less than ideal, particularly regarding the arrival experience and cleanliness. We work diligently to provide comfort throughout all aspects of stays, therefore it’s disappointing to know we missed the mark. We apologize for the inconvenience caused, and we will take your feedback on board to heart to improve our facilities and services. Our Front Desk team and Housekeeping team have been briefed on the specifics of your complaint, and we have implemented additional quality control procedures to prevent similar occurrences. We will also be revitalizing our training in the days ahead, to ensure that quality of service offered to our guests is not compromised.While this has certainly not been the best of experience, I very much hope that the opportunity to welcome you again at Al Raha Beach Hotel. Please let us know about your plans to revisit Abu Dhabi and our team will make sure that you are well looked after.Thank you and kind regards,Kamal Zayati, General Manager
