Ratings based on 70 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2023
Convenient location, beautiful views, good breakfast
by A verified traveler
Posted 21 Nov 2023 on Hotels
by A verified traveler
Posted 16 Oct 2023
View from the lounge and rooms is amazing. Breakfast had everything a person could want. The room was very clean. The only negative thing is that the last day (of 6) I noticed that at night one or two rooms on the top floor could actually see anyone taking a shower in our bathroom as there is no covering on the bathroom window.
by A verified traveler
Posted 1 Oct 2023
Perfect place to stay in Abrantes
by A verified traveler
A good stop off on the way north on N2
Posted 20 Jul 2023 on HotelsA great hotel, well placed with good views over surrounding countryside. The pool was a good size with plenty of sunbeds.
Service and food in the restauarant was great, and cost less than we expected.
by A verified traveler
Posted 15 Mar 2023 on Hotels
Comment from Hotel Management
18 Apr 2023 by Andreia Vidal, Hotel Management
Mr. Robert,Thank you for your evaluation. It is really important for us to know that our services are apreciated by our guests.We look forward to receive you again at Luna Hotel Turismo Abrantes in a near future.Please accept our kind regards,
by A verified traveler
Posted 9 Mar 2023
We had a very disappointing stay! We arrived at the hotel and there was no parking left as locals were using it all as no number plates were recorded. We entered the reception and there were 3 staff at the desk with 1 customer. Not one of them acknowledged us or smiled or said sorry to keep you waiting for 15 minutes in total! We had booked half board and the food buffet was very poor and cold! The ‘hot containers’ were cold. We then had bad stomachs all evening. Breakfast in the morning was exactly the same, cold eggs, mushrooms and bacon etc. The room was tiny and so was the bathroom. No robes and no slippers. Very disappointing.
Comment from Hotel Management
22 Mar 2023 by Receção , Hotel Management
Dear Mrs. Julie,Thank you very much for your comment. We are aware of the situation that happened and that we are very sorry. We tried to solve it from the first moment and did our best to ensure that it was duly overcome. Regarding the situation at reception, we inform you that the check-in was carried out in advance and that the rooms were immediately provided. Regarding the buffet, it was a women's day buffet and they were asked at check-in if they intended to enjoy it, which we were told no. Despite the negative response on your part, all the perks of women's day were offered, including drinks. For this reason, we reiterate our apologies, stressing that this was an exceptional situation and that it does not correspond to our common practice. We express our total availability so that you can have a more positive opinion of our work.In that sense, I place myself at your entire disposal.Yours sincerely,Luna Hotel Team
by A verified traveler
Posted 26 Sep 2022
Very nice property with beautiful views, clean and classic decor. The staff is friendly and very helpful and the room was comfortable. Good breakfast and easy parking.
Comment from Hotel Management
6 Oct 2022 by Luna Hotel Turismo, Hotel Management
Excellency Mrs. Sabrina,We thank you in advance for your evaluation and your preference for Luna Hotel Turismo de Abrantes.We are pleased to know that the service and quality of our Hotel met your expectations.We hope to have the pleasure of welcoming you back soon.With our best regards, Luna Hotel team
by A verified traveler
Posted 15 Sep 2022 on Hotels
Comment from Hotel Management
6 Oct 2022 by Luna Hotel Turismo, Hotel Management
Exma. Sra. Janice, Desde já agradecemos a sua avaliação e a sua preferência pelo Luna Hotel Turismo de Abrantes. É para nós motivo de satisfação saber que o serviço e a qualidade do nosso Hotel foram de acordo às suas expectativas. Esperamos ter o gosto de a voltar a receber em breve. Com os nossos melhores cumprimentos, A equipa do Luna Hotel
by A verified traveler
Posted 7 Jun 2022
Clean and updated rooms. Air Conditioning not real efficient
