Ratings based on 86 Verified Reviews

4.4 out of 5
69% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 9 Jan 2024
Very disappointed with this hotel. Rude unhelpful staff. “S.P.A.” hotel yet you have to pay 35€ per person to use the pool. There is a kitchenette in your room but you’re not allowed to use it. There aren’t even glasses to drink out of. Our balcony was completely flooded we reported it on day one and no one came to fix it. There is a kids club but they just put on movies and feed the kids cake. Would not recommend at all
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2019 on Hotels
5 out of 5
by A verified traveler from London, UK

Posted 25 Mar 2019
Location to the slopes is great. Sadly the snow was lacking and by 2 o’clock the bottom slopes were slush and unskiable, however, this wasn’t the hotels fault and more global warming and the lack of snow throughout March. The Spa in the hotel I believe is worth it (20€) and you get 3 hours to chill out. The food was good although, a little pricey, 77€ for a starter and 2 mains washed down by a house glass of white and 1 local beer is a little steep. The staff spoke English and they had a Land Rover shuttle service to the slopes which was nice. It is a ski in and ski out hotel, but no snow made that impossible. Myself and the girlfriend will 100% be going back...though maybe a little earlier in the ski season.
5 out of 5
by A verified traveler

Posted 22 Feb 2019
Extremely comfortable and well maintained hotel. The ski lift is 2 mins walk away and the spa is super relaxing at the end of the day.
5 out of 5
by A verified traveler

Posted 18 Feb 2019
Loved the hotel. Really good location, service and facilities. Breakfast was great, only ate in the hotel on one evening, food was good. Spa was good, but quite small and quite a few kids in there. Only negatives were the beds (twin) were tiny and the room was really hot and hard to adjust temperature. However, would still stay there again. We queried the bed size and were told that the double beds were doubles (not king or superking).
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 30 Jul 2018
The room and service at this hotel was disappointing and over priced compared to the first time we visited the place. Prices have gone up but service and value for money down.
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex, UK

Perfect for Ski to Door Holiday

Posted 18 Feb 2018
This was our 2nd stay at the hotel. We love it. Staff are great, as is the restaurant, bar, rooms, etc. The rooms can get too hot, but when it snowing outside, I guess they want to make sure the guests are snug. The only issue we have with the hotel is having to pay €25 5o use the swimming pool and sauna, etc. Overall a fab hotel - we will be returning for a 3rd year next year.
5 out of 5
by A verified traveler

Espetacular!

Posted 1 Feb 2024 on Hotels
Simplesmente espetacular! Recomendo!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2023