Ratings based on 122 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
good value for money. Nothing fancy but perfect and close to the Aberdeen hospital complex
by A verified traveler
Posted 5 Sep 2023 on Hotels
by A verified traveler
Save money a different way
Posted 6 Aug 2023 on HotelsThey didn’t have our pre-paid reservation when we arrived. I should have taken that as a sign to go somewhere else and figure out reimbursement later, but we stayed. Barely slept with other guests shouting in the hallways at night.
Comment from Hotel Management
21 Aug 2023 by Grace , Hotel Management
Good day Jessica, apologies that your stay was not as expected. There was a technical issue with our connectivity with Expedia which has now been resolved. We apologise that the other guests shouted in the hallways, we would put signs in public areas as a reminder that others may be sleeping and need their quiet. We hope you will stay with us again whenever you are in Aberdeen.
by A verified traveler
Not the best experience
Posted 22 May 2023 on HotelsThis is what I had on my arrival. Eventually got the issue sorted reference the so called breakfast which was initially going to be a few biscuits.
Owner and his assistant need to up their game when it come to being polite to their customers.
Used this place many time and I think this maybe be the last. Was due back in 4 weeks booking 2 rooms however decided to take my business to an air b&b.
The breakfast issue was sorted however this situation has left a bad taste and it’s the owner loss.
They even had a dig as I took a complimentary mint at the desk.
The room was not replenished with tea bags.
They took all the biscuits away, thinking try to prove a point!
When I did get a box of cereal I was given no bowl or spoon.
When I asked for milk for the cereal I was told there was milk, it was the small tubs for the tea lol
If you provide a service it should be of a standard even if you think your rate is cheap and manners go a long way!
Comment from Hotel Management
23 May 2023 by Grace , Hotel Management
Good day Gavan,Trust you are well. We informed you that since the Milk was needed in the morning, we would keep it in the fridge for you till then. And i brought you the milk first thing in the morning. The small tubs of milk was for Tea.You eventually took a picture of the free breakfast (which includes a fruit, cereal and croissant) but forgot to post that. We are always polite and respectful, and despite being very rude to us all, we still stayed respectful to you all through your stay. Do have a great day
by A verified traveler
Breakfast
Posted 19 Mar 2023 on HotelsEverything good apart from the continental breakfast that is not good, especially that you have to eat it in your room on a tray and everything is extremely cheap and cheerful.
A bit of toast and some egg is not much to ask for :)
Comment from Hotel Management
10 Apr 2023 by Rossemount, Hotel Management
Thanks for your feedback Gavan,We have since commenced serving breakfast in the dining area rather than bringing it to your day. You spoke, we have listened and acted. Kind regards
by A verified traveler
Posted 26 Feb 2023
Good location. Basic, but adequate. Comfortable stay,
Comment from Hotel Management
15 Apr 2023 by Rosemount Palace, Hotel Management
Thank you Ali. Hope to see you soon
by A verified traveler
my 2 nights away.
Posted 18 Dec 2022 on Hotelsby A verified traveler
Posted 11 Dec 2022 on Hotels
by A verified traveler
Posted 16 Oct 2022
I got upgraded to a double room which was nice. The lady on desk very pleaseant showed me around
And shown me the kitchen if i needed told me times of breakfast but unfortunatly i would be leaving before 8 i would recommend 5 *
by A verified traveler
Posted 9 Oct 2022 on Hotels
