Ratings based on 351 Verified Reviews

4.7 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Had a lovely stay here for a wedding. Rooms were spacious and lovely. Everything very clean. Staff very pleasant and attentive. Would definitely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Beautiful place. We loved the fact that it's 799 years old, thinking about all the people that have come and gone before us enjoying the same space. Pretty grounds right on the river Dee. Old cemetery and remains of a chapel right behind for exploring. Natural beauty all around. Staff was welcoming and helpful. We stayed in a suite and everything met our expectations. Will definitely stay again. Also love that they have a vegan menu in their restaurant! 🌱💚
4 out of 5
by A verified traveler from Wellington

This traveler left a rating score only Posted 8 Apr 2024
5 out of 5
by A verified traveler

Posted 19 Mar 2024 on Hotels
As always an excellent experience. Staff friendly hotel impeccable would definitely recommend this hotel
3 out of 5
by A verified traveler

Lovely hotel, shame about the evening meals

Posted 4 Mar 2024 on Hotels
The hotel and staff were lovely but what let it down was the evening meals. The breakfast was lovely but on our second morning the service was terrible, I had to chase up everything including menus. My husband and my evening meals were terrible, the first night I had to return my burger as it was raw and there was blood on the plate although my husband enjoyed his beef. On speaking to other guests they also said there burgers were not cooked properly. On the second night we both ordered fish and chips thinking that should be okay but had to return those as the fish was very tough. It was difficult to cut and chewy, although the chips were lovely. My husband took me for my birthday so it was a shame the evening catering let it down, otherwise it is a lovely hotel.
3 out of 5
by A verified traveler

Posted 2 Mar 2024
Staff were marvelous in every way. The floor boards through the bedroom area were very loud and moved way too much under ones feet. Needs urgen repair. Dining was good especially the Sea Bream 10/10, sadly the Fillet steak at £39 was dissapointing. If it was Fillet. 3/10 It's lovely place, fix the floorboards and take the fillet off the menu.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024 on Hotels