Ratings based on 152 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
2 May 2024 by Hotel Manager , Hotel Management
Dear Gary,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Mar 2024
Property had TV issues ad other electric issues - lights that flickered or didn't function.
Bed was generally comfortable. Shower and water pressure were excellent.
Comment from Hotel Management
15 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the TV and other electrical issues. Your comments have been noted, and we will address these issues to ensure a more comfortable experience for our guests in the future. We're glad to hear that you found the bed comfortable and enjoyed the shower and water pressure. If you decide to stay with us again, please don't hesitate to reach out if you encounter any issues so that we can address them promptly. We appreciate your understanding and hope to welcome you back for a better experience soon.Sincerely, Hotel Manager
by A verified traveler
Do not stay here!
Posted 26 Dec 2023 on HotelsThis is a flea bag hotel. The bed had bed bugs and stained.
Comment from Hotel Management
27 Dec 2023 by Hotel Manager , Hotel Management
Dear Hunter,We are truly sorry to hear about your negative experience during your stay. Your comfort and well-being are our top priorities, and we take reports of bed bugs very seriously. Immediate action is being taken to address and resolve the issue. However, please note that we have a vigorous pest control program and make sure that there are no bugs or any other pests in our rooms. We apologize for any inconvenience caused and assure you that we are committed to maintaining a high standard of cleanliness. Your feedback is invaluable, and we hope to have an opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2023
My husband fell out of chair in the room twice. The chair was old and unsafe. The bed headboard was heavy damage. The TV was going out the internet signal was spotty. The room can use a little more update. For the price the can offer light breakfast.we ask for room where my husband view his vehicle. The towels was old and rough. You offer two face cloth per a guest considering you was night and the morning. Need add blankets in the room. We check in late and hotel was not professional. We was told that we paid to much on line and that we should have call the
Hotel directly.we live out town.
My aunt stayed in another room and that morning she sat in the chair on her room and the collapse from under her. She was hurt from the fall With 3 hour ride it was miserably.
Comment from Hotel Management
25 Nov 2023 by Hotel Manager , Hotel Management
Dear Adrienne,We deeply regret the multiple inconveniences you and your family experienced during your stay. Your safety and comfort are our top priorities, and we are sincerely sorry for the issues with the chair, bed headboard, TV, and internet signal. We take your feedback seriously and are addressing these concerns with our maintenance and management teams to ensure improvements are made promptly. We appreciate your suggestions for updates and a light breakfast option. We apologize for the lack of professionalism during your check-in, and we will use this feedback to enhance our service. Please accept our sincere apologies, and if your travels bring you back to the area, we hope to provide you with a much-improved experience.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
21 Nov 2023 by Hotel Manager, Hotel Management
Dear Tony,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager
by A verified traveler
Posted 16 Nov 2023
Comment from Hotel Management
7 Dec 2023 by Hotel Manager, Hotel Management
Dear Josh,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager
by A verified traveler
Posted 7 Oct 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by Hotel Manager, Hotel Management
Dear Samatha,Thank you for your perfect 10/10 rating! We're delighted to hear that you had an excellent experience during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 1 Oct 2023 on Hotels
Had to have Hotels.com call because the desk clerk couldn’t figure out my reservation. Hotel itself is old and dirty. No breakfast either. If you are in a pinch it will do. Otherwise, drive to another town.
Comment from Hotel Management
2 Oct 2023 by Hotel Manager., Hotel Management
Dear Guest,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 17 Sep 2023
The staff were great, friendly and helpful. Room was clean and well kept.
Comment from Hotel Management
18 Sep 2023 by Hotel Manager, Hotel Management
Dear William,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found our staff great, friendly, and helpful, and that your room was clean and well-maintained. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Sep 2023
Good place
Comment from Hotel Management
14 Sep 2023 by Hotel Manager., Hotel Management
Dear Avery,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
