Ratings based on 912 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Location was great
Comment from Hotel Management
22 May 2024 by Cecilie, Hotel Management
Dear R ScottThank you so much for taking the time to give us feedback. We are happy to hear, that you had a great time here, and we hope to welcome you back another time.Yours sincerelyReception
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Frederikke, Hotel Management
Tak for din anmeldelse.
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
13 Jan 2024 by Ritz, Hotel Management
Kære PeterMange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi håber at kunne byde velkommen en anden gang.Med venlig hilsen Receptionen
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Martin, Hotel Management
Mange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi er rigtig glade for at høre, at I havde en dejlig oplevelse, og vi håber at kunne byde velkommen en anden gang.Med venlig hilsen Receptionen
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by Ritz, Hotel Management
Kære Mange tak fordi du har taget dig tiden til at give os en tilbagemelding. Det værdsætter vi utrolig højt.Med venlig hilsen Receptionen
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
26 Sep 2023 by Mathilde, Hotel Management
Kære Robert Tak for din anmeldelse. Vi er glade for at høre du har hat et godt ophold. På forhåbentligt gensyn.Med venlig hilsen Receptionen
by A verified traveler from Los Angeles
Posted 24 Sep 2023
The room was clean, but in a noisy part. The water in the shower was too hot and the water valve was defective so I could not adjust the temp. I made a complaint but we were leaving the next day. Double bed was terrible. Every time I moved the top mattress bounced and disturbed my husband, and vice versa. We did not sleep well. Breakfast was good. Staff were very friendly and check in was quick. The hotel is close to the train station, restaurants, and shopping. The room had no special amenities.
Comment from Hotel Management
24 Sep 2023 by Anita, Hotel Management
Dear Margaret,Thank you for your feedback. We appreciate it and sincerely apologize for the water temperature issue during your stay. We're glad to hear you enjoyed the breakfast. Your satisfaction matters to us, and we'll work to ensure a better experience next time.Best regards AnitaMilling Hotel Ritz
by A verified traveler
Posted 12 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Ritz, Hotel Management
Dear ShannonThank you so much for taking the time to give us feedback. We hope to welcome you back another time.Yours sincerelyReception
by A verified traveler
Posted 3 Sep 2023
Staff were accommodating. The hotel is clean and beautiful with histories.. Everything here is in walking distance, and the train station is across the train station
Comment from Hotel Management
3 Sep 2023 by Anita , Hotel Management
Dear Libin,Thank you very much for the review. We highly appreciate your kind words and are happy to hear you enjoyed your stay. Best regards
by A verified traveler from saffron walden
Posted 2 Aug 2023
This is a nice hotel in a good location. We stayed here for a family trip and found most things within walking distance. The hotel was nice and the facilities good. The staff were all very friendly and helpful. My only negative would be that the lift is a little old (as the building is old I guess!) so it’s a little slow and can only take 2 people at a time. I would definitely stay here again.
Comment from Hotel Management
3 Aug 2023 by Laura, Hotel Management
Dear Barry, Thank you for your kind review and feedback. We really appreciate it. It means a lot to us to know that you enjoyed your stay with us and that you would like to visit us again. Kind regards Laura, Reception, Milling Hotel Ritz
