Ratings based on 574 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by P.Salewsky, Hotel Management
Lieber Wenjun,Vielen dank für Ihr Feedback zu Ihrem Aufenthalt. Über die sehr hohe Punktezahl freuen wir uns sehr.. Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen GrüßenIhr B&B Team Aachen-Hbf
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
22 Mar 2024 by P.Salewsky, Hotel Management
Liebe Elena,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr B&B Team Aachen-hbf
by A verified traveler
Good value
Posted 28 Dec 2023 on HotelsEverything was great except the curtains don’t close to block out the lights.
Comment from Hotel Management
28 Dec 2023 by P.Salewsky, Hotel Management
Dear Todd,Thank you for your feedback.Kind regardsYour B&B Team Aachen-hbf
by A verified traveler
Perfect economy accommodation
Posted 17 Dec 2022 on HotelsBeautifully warm (in very cold weather) with heating one could control. Convenient location, 10 mins walk from station and 15 from city centre. Breakfast excellent for choice and quality.
by A verified traveler
Posted 3 Dec 2022 on Hotels
by A verified traveler from Phoenixville
Posted 1 Dec 2022 on Orbitz
Staff was friendly and dealt with my poor German well. Good location to walk to downtown and explore from.
by A verified traveler
Posted 11 Nov 2022 on Hotels
by A verified traveler
An affordable hotel
Posted 1 Oct 2022 on HotelsThe best part was its close proximity to the railway station & the old town which was about 10 mins on foot. There are places to eat, cafes & shops nearby so quite convenient. The room was comfortable, clean but simple.
Comment from Hotel Management
12 Oct 2022 by P.Salewksy - Assistant Manager, Hotel Management
Dear Guest,Thank you for your Feedback.We are very happy about the high number of points. It's nice that you felt so comfortable with us. It is particularly important to us that you were satisfied with our service. We all hope that we can welcome you as our guest again soon.Kind regardsYour Ibis Team
by A verified traveler
Posted 1 Sep 2022
Very Nice Hotel & Friendly Staff!
Comment from Hotel Management
12 Oct 2022 by P.Salewksy - Assistant Manager, Hotel Management
Dear Jean Paul,thank you for your good Feedback.We are very happy about the high number of points. It's nice that you felt so comfortable with us. It is particularly important to us that you were satisfied with our service. We all hope that we can welcome you as our guest again soon.Kind regardYour Ibis Team
by A verified traveler
Posted 9 Aug 2022 on Hotels
Stayed for 3 nights, hotel was located a short walk from the station and the town centre, clean and tidy with friendly staff. Bathroom was cozy but functional, overall for location and value for money it was very good
Comment from Hotel Management
11 Aug 2022 by PS alewsky - Assistant Manager, Hotel Management
Dear James,
the entire team says thank you for the very positive rating and the satisfied summary. We are delighted that you have taken the time and effort to rate your stay at the Ibis Aachen Hauptbahnhof. And we are pleased that you felt comfortable with us. That's how it should be, that's our claim! We will, of course, be happy to forward your review to all of our colleagues. For us, who work day after day to offer you impeccable service, your satisfaction is confirmation and motivation at the same time. We all hope that we can welcome you as our guest again soon.
Kind regards
P. Salewsky
Assistant Manager
