Ratings based on 313 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Convenient place to stay, can get very busy quickly... book in advance (parking limited)
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2023 on Hotels
1 out of 5
by A verified traveler

Horrible - Stay Away

Posted 14 Nov 2023 on Hotels
Terrible, please STAY AWAY. I arrived, walked into the lobby and saw two persons behind the reception and no clients around. I stood in front of the reception for about 15 minutes before anyone acknowledged my presence. When they stopped playing on their phones they finally greeted me, with a fake smile and immediately began screaming at us "Wear a face mask right now, NOW, or LEAVE!" Once I began speaking English their fake smile went away and you can hear in their voice that they were not happy to force themselves to speak English, the language of the world. I asked if there's an issue with COVID and they said YES, told us TWO of their staff members TESTED POSITIVE FOR COVID a few days ago. We were asked for 4 forms of ID, including Passport, Drivers License, and 2 credit cards (not sure why), and a copy of my rental car registration (again - not sure why). The 2 rooms we ordered were not what was advertised. We ordered 2 Twin beds (or 2 Double Bed) per room but were given 1 Twin bed ONLY. When confronted, we were told "you'll take what we give you, and if you don't like it YOU CAN LEAVE". Once inside, the rooms, furniture, Television, Bath Room were old and outdated. The hot water did NOT work so we couldn't take a shower! The room heater made terrible noise, so much that we couldn't sleep half the night. The bed sheets were DIRTY, blood stains and some kind of protein stains! The pool was CLOSED, Breakfast was NOT replenished, and laundry machines broken. STAY AWAY!
5 out of 5
by A verified traveler

Great service, easy transport into town.

Posted 23 Sep 2023 on Hotels
We stayed here twice in two week on our way and way back from Germany. We stayed in 6 different hotels and this was definitely the best. Staff were nice and helpful, it was the only hotel to offer a restaurant in the evening. Great breakfast buffet. Free parking, free WiFi. Would stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 Jul 2023
Near bus stop to the city. Sorry didn't try the spa. Breakfast great, but expensive
1 out of 5
by A verified traveler

Posted 28 Apr 2023
The room allocated to us was the worst hotel room I have ever seen. We didn't stay and had to find others room in city. The two staff on duties were however very very helpful and helped us find a different property.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2022 on Hotels