New York 4 Stars Hotels

"The location of the hotel was amazing, the breakfast was very good and the staff was very helpful"

"Clerk at the desk was really nice. The hotel is clean, convenient and well lit."

"Great location"

"This was a lovely hotel. It was pricey but the location was absolutely amazing. It was very clean and had everything we needed for an overnight trip to Manhattan. Literally right next door to the Hudson Theatre so if you are seeing a show there it is perfect."

"1"

"Location was great and they even offered discounted parking a few blocks away about $50 per day. The first night the ac was not really cooling we had to called the receptionist and they sent someone within 20 minutes to fix it. I was surprised the room came without microwave, coffee maker and plastic cups. It had a refrigerator but no coffee machine or cups, we had gotten some juice and had to buy cups across the street for a few dollars. Beside that I enjoy the noon check-out. Afterwards I was told by staff that I had to ask for the coffee maker and cups at the front desk. The location was perfect, we walked everywhere. "

"The restaurant/coffee shop was the best thing at the property. However, the front desk staff were horrible. I booked two rooms for myself and my friend. The male staff member and another woman that worked with them on one day tried to double charge me and my friend in error. When we tried to explain the error they were making they rolled their eyes at myself and my friend and presented as if we were lying. Then they had go back in their system because they "misplaced the money we paid". they discovered their error. After discovering their error they never apologized for their mistake and kept the same negative attitude. Due to their unprofessionalism my friends and I will never stay here again."

"Loved the staff. Rooms were great. Everything was amazing. They have a club and rooftop. Amazing stay. Will be coming back soon."

"We booked an upgraded room unfortunately when we arrive, the room was not ready and it was broken. There was a lot of confusion among the staff of what was going on. We ended up waiting for many hours in a small cramped lobby. My wife is incredibly tired. We felt frustrated and angry, and when we had to be put in a room, we were putting in a room with incredibly noisy air conditioner. I was like sitting next to a diesel truck then room also was lower grade, but we stayed in there till our other room is ready. We moved into our right room ready by the television was broken, and I had a flickering light stove would give an epileptic person some sort of seizure the entire experience was lackluster and for the money that we paid it was completely underwhelming would avoid it all costs. Plus location and cleanliness negative everything else."