New York 4 Stars Hotels

"There was a drip coming under the bathroom sink that seemed pretty minor but by morning it had soaked all new folded towels on the shelf under the sink and flooded onto the bathroom floor. I went to tell the front desk because there's no phone number to call on the non working phone on the hotel room but the line was 75 people deep due to a national dance competition in town. However, later in the morning we ran into our sweet housekeeper that had seen the issue and she let us know that she contacted the engineer dept. The following day the drip leak was gone. Unfortunately, two days later it was back again. I think maybe you need to really fix the pipe in the bathroom or room #4006. Everything else we experienced was wonderful! We loved this hotel. It was Soo convenient to musicals and restaurants and tourist activities. We will definitely book here again in the future."

"Everything"

"We have been staying at The Empire 1-2 times per year for 15 years to attend the ballet at Lincoln Center. It is a simple walk across the street to the theater, and there are plenty of dining options nearby. We have always been happy with our room, the staff is excellent and gracious. I highly recommend the hotel."

"The customer service was excellent but I wish this hotel had washer and dryer facilities -I had to send out 4 pads to be cleaned and the cost was $103.00 Yikes!!! that is steep "

"Times Square area is a bit loud but then again, it is Times Square. It was a nice place."

"Hotel was great, comfortable, and the staff was very kind and helpful. Affordable price and a phenomenal location. We loved it!"

"Had a great stay. Very comfortable and plenty of security. "

"Really enjoyed my stay here. Hotel was really nice, and bed was super comfortable. All of the staff were very friendly and helpful. Did miss having a coffee machine in the hotel or a breakfast area but Starbucks was right next door so they had daily custom from me. Location was great being just off Times Square so was central to pretty much everything. Check in was easy, staff welcoming and friendly. Check out was great and was able to leave case for a few hours with the bellhops. Even the manager (assuming?) asked if the stay was nice and said they had rooms if I wanted another night - if only my flight could be changed, I would have definitely stayed longer!!! Would definitely stay here again because the rooms were super confortable, staff we all lovely and the location was perfect for everything. "

"I come to FiDi regularly and this place is always a solid choice! Friendly staff and spotless room, as always. My only beef is the channel guide on the TV is kinda wacked-out (channel list was in the wrong order) so it was tough to find something to watch. "