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Overview of The Westin New York Grand Central

Photo gallery

Guest reviews

4.2 / 5Very Good
3,135 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationGrand Central Terminal5 min walk
Popular Location5th Avenue7 min walk
Popular LocationBryant Park13 min walk
AirportNew York, NY (LGA-LaGuardia)20 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Traditional Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premium Room, 1 King Bed

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Room, 1 King Bed, View

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom (SW-M)

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 Bedroom (SW-M)

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 Bedroom (SW-M)

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Presidential Suite, 1 King Bed (SW-M)

    Room amenities

    • 96 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

New York

Located in New York's Midtown neighbourhood, The Westin New York Grand Central is in the city centre and next to a golf course. Broadway and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Spend some time exploring the area's activities, including golf lessons. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Grand Central Terminal - 5 min walk
  • 5th Avenue - 7 min walk
  • Bryant Park - 13 min walk
  • Rockefeller Center - 18 min walk
  • Empire State Building - 18 min walk

Getting around

  • Grand Central - 42 St. Station - 9 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • New York, NY (LGA-LaGuardia) - 20 min drive

Restaurants

  • Where to eat
  • The LCL: Bar & Kitchen – Restaurant with a bar offering American cuisine. Serves breakfast, lunch and dinner daily.

About this property

The Westin New York Grand Central

Luxury New York hotel in Midtown, walk to Grand Central Terminal
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking. All 774 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and LCD TVs with digital channels. Other amenities available to guests include wired Internet (surcharge), minibars and room service (during limited hours).
The Westin New York Grand Central offers 774 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.
This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 80 per day
Valet parking: USD 80 per day
Return airport shuttle (surcharge)

Food and drink

Continental breakfast available for a fee daily 6:00 AM–11 AM: USD 16.25-45 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre
18 holes of golf

Family friendly

Babysitting/childcare
Dry-cleaning service
Laundry facilities

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
German
Spanish

Business services

24-hour business centre
16 meeting rooms
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Down comforter
Heating
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

Digital channels
LCD TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

Pets are allowed for an extra charge of USD 50 per pet, per day
Dogs only
Up to 40 lb/18 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16.25 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 80 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Guest reviews

4.2
Very Good
5 - Excellent
1,605
4 - Good
984
3 - Okay
300
2 - Mediocre
154
1 - Poor
92
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

2/5

  • Liked: Property conditions & facilities
  • Disliked: Cleanliness, staff & service

Concierge and front desk people were fantastic. Housekeeping staff were terrible! Firstly, she was banging on our door even though we had a do not disturb sign. When we talked to her through the door, telling her we would be leaving in about an hour, gave us horrible attitude. Then, we called TWICE to remind housekeeping that we need to have our sheets changed when our room gets cleaned as we had a diaper incident with our baby. When we got back to our room late at night, beds were made but sheets not changed. We had to sleep on stained sheets. The bathtub drain was clogged with hair but wasn’t cleared when we got back, so we had to take our subsequent showers with water (and hair and other junk coming up the drain) filled up above our ankles - gross! This also tells me that the tub and tiles were not cleaned at all when the room was “cleaned”, for if she had turned on the water at all she would’ve realized that water was not draining at all and that the drain is clogged with hair. Such a pity to have to give a negative rating as the front desk and concierge personnel were so friendly but the housekeeping disappointments were just too much, especially for a Westin.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it will stay again and enjoy...place was big and neat

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Westin Grand Central was in a fantastic midtown location. The staff was wonderful and I really enjoyed the complimentary American breakfast. The onsite restaurant staff was so accommodating and even adjusted the sweetness level of complimentary cocktails that my friend and I enjoyed on Saturday afternoon. I will definitely come back on my next trip to NYC!!

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Ok property, average room condition. Convenient location. Parking can be found around.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

A great hotel in New York City. Very spacious rooms for the city

Stayed 1 night in Mar 2020