Luton 4 Stars Hotels

"Considering that this is a well known chain of hotels, i would consider this one to be average. The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up. The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that. The breakfast food was warm at best, the toast and coffee was the hottest items available. The evening meals however where GREAT really nice and well worth the money. Just all in all sadly average."

"A very nice room with a bit of view. "

"Lovely property, nicely decorated a short 4 minute walk from the station. Lots of shops and cafes around. Staff friendly and lovely air conditioned rooms. My only gripe is the local cafes felt a little male heavy. I stayed with my husband and we both felt a little uncomfortable walking by but maybe that’s just us."

"Friendly, professional staff, "

"Aside from the shower hose which was damaged and slightly leaking. Everything else was great. Facilities were great. Wifi was great. Beds were comfy. Can't comment on the food as I did not dine here."