Ratings based on 1,194 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Loved
Comment from Hotel Management
16 Jun 2024 by Antoine, Hotel Management
Thank you so much for your comment! We're thrilled to hear that you loved your experience. Please feel free to visit us again and share your thoughts with us. See you soon !
by A verified traveler
Posted 14 Jun 2024
Bad daily cleaning
Comment from Hotel Management
14 Jun 2024 by Christopher M. | Front Office Manager, Hotel Management
Dear Guest,Thank you for your feedback.I would like to clarify that we do not provide daily cleaning services as part of our standard offerings. However, we do offer cleaning services upon request. If you require cleaning during your stay, please let us know, and we will be happy to arrange it for you.We apologize for any inconvenience this may have caused and appreciate your understanding.Best regards,
by A verified traveler
Posted 13 Jun 2024
Eiffel tower balcony
Comment from Hotel Management
18 Jun 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for your comment! We're glad you enjoyed the view from our balcony. The sight of the Eiffel Tower truly is breathtaking. We hope to welcome you back soon for another wonderful experience!Kindest regards,
by A verified traveler from DEDEDO
Posted 12 Jun 2024
Overall we had a pleasant stay! The unit was spacious and the kitchenette was a bonus. However, when we first entered the room it had a slight stench of sewage. It wasn’t unbearable so we did not bother to ask to switch rooms, mostly because we were exhausted from our 20 hr travel day. We only wish the room was equipped with a smart TV to access our online streaming services. The metro station was just right out the door and made getting around so easy. Many restaurant options and grocery stores are nearby too! I saw many noise complaints about the metro but we were on the opposite side so it wasn’t too bad. We did still hear and feel the rumble though. The staff were cordial and helpful.
Comment from Hotel Management
13 Jun 2024 by Antoine, Hotel Management
Dear Guest,Thank you for sharing your detailed feedback with us. We are delighted to hear that you had an overall pleasant stay and appreciated the spacious unit and kitchenette.We apologize for the initial inconvenience regarding the odor in the room. Your feedback is valuable, and we will address this issue to ensure it doesn't happen again. We also appreciate your suggestion about equipping the room with a smart TV, and we will consider this for future improvements.It's great to know that the metro station's proximity and the nearby restaurant and grocery options enhanced your experience. We understand that the rumble from the metro can be a bit disruptive, and we appreciate your understanding.Thank you for your kind words about our staff. We hope to welcome you back in the future for an even better stay.Best regards,Antoine - Reception
by A verified traveler
Posted 10 Jun 2024
The hotel is well situated for my plans during my two week stay. The staff are truly sublime.
Comment from Hotel Management
13 Jun 2024 by Antoine, Hotel Management
Dear Guest,Thank you for your wonderful feedback. We are thrilled to hear that our hotel's location was convenient for your plans and that you found our staff to be sublime.We look forward to hosting you again in the future.Best regards,Antoine - Reception
by A verified traveler
Posted 8 Jun 2024
Had a great time getting around Paris due to the proximity to many venues and a great Metro system for those not easily accessed on foot. Three metro lines make all the difference.
Also must thank a very friendly and helpful staff who made our stay more enjoyable.
Comment from Hotel Management
8 Jun 2024 by Antoine - Reception, Hotel Management
Dear Darryl,In Paris, I'm pleased you enjoyed our Metro's convenience,Three lines making exploration effortless and immense,Our friendly, attentive staff ensured your stay was sublime,Thank you for your gracious words; we look forward to hosting you another time.
by A verified traveler
Posted 2 Jun 2024
Although we had to wait to get our room ready, the view from our room balcony of the Tour Eiffel was worth every minute. Our room (508) was big enough and the amenities were useful. The staff (especially Ness) were very pleasant and helpful. Will definitely come back during my next trip to Paris.
Comment from Hotel Management
3 Jun 2024 by Christopher M. | Front Office Manager, Hotel Management
Dear Guest,Thank you for your kind words and understanding. We are delighted to hear that you enjoyed the view of the Eiffel Tower from your balcony and that your room met your expectations. It’s wonderful to know that our staff, especially Ness, made your stay pleasant and helpful. We look forward to welcoming you back on your next trip to Paris.Kindest regards,
by A verified traveler
Posted 2 Jun 2024
Beautiful views of the Eiffel Tower from our room!
Comment from Hotel Management
14 Jun 2024 by Christopher M. | La Réception, Hotel Management
Dear Guest,Thank you for your kind words!We are delighted to hear that you enjoyed the beautiful views of the Eiffel Tower from your room. It’s always wonderful to know our guests are having a memorable experience.Best regards,
by A verified traveler
Posted 2 Jun 2024
Excellent hotel and location.
Comment from Hotel Management
3 Jun 2024 by Christopher M. | Front Office Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed both our hotel and its location.We look forward to welcoming you back soon.
by A verified traveler
Posted 24 May 2024
Very well located and convenient room for family needs!
Comment from Hotel Management
25 May 2024 by Christopher | La Réception, Hotel Management
Dear Guest,Thank you for your kind words! We're pleased to hear that you found our location very convenient and the room suitable for your family's needs. Your comfort and satisfaction are very important to us.We look forward to welcoming you and your family back soon.Best regards,
