Ratings based on 982 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
It was magnificent
by A verified traveler
Posted 20 May 2024
Location
by A verified traveler
Posted 15 May 2024
Nothing else
by A verified traveler
Posted 11 Mar 2024 on Hotels
by A verified traveler
Posted 19 Feb 2024
Very welcoming close to train station. Only downside was that the shops near shut at 9pm.
Comment from Hotel Management
22 Feb 2024 by Romain, Hotel Management
Cher Daniel,Merci beaucoup d'avoir pris le temps de partager votre expérience.Nous sommes heureux que vous ayez passé un agréable séjour et serions honoré de vous accueillir à nouveau prochainement.Bien à vous,Romain.
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Romain, Hotel Management
Dear Stephane,Thank you for taking the time to leave a review.We are sorry to hear your stay did not meet your expectations. We hope to welcome you again to provide you a better experience.Kind regards,Romain.
by A verified traveler
Posted 17 Dec 2023
The property was clean and all the staff was willing to assist my family
Comment from Hotel Management
7 Jan 2024 by Romain, Hotel Management
Dear Marvin,We are delighted that you appreciated the cleanliness of our property and the helpfulness of our staff. We hope to welcome you again soon at Mercure Paris Gare Montparnasse TGV.Best regards, Front desk team.
by A verified traveler
Posted 15 Dec 2023
Staff service…
It was difficult to use shower at first. I didn’t know how to turn it on.
After calling
Comment from Hotel Management
7 Jan 2024 by Romain, Hotel Management
Dear Madoka,We apologize for the inconvenience with the shower, but we are glad our team was able to assist you in resolving the issue. We hope you had an enjoyable stay otherwise.Best regards,Front desk team.
by A verified traveler from Montreal
Posted 9 Dec 2023
Location around Montparnasse is great, easy access to the subway, hotel itself is ok, nothing special, room was clean, but very small
Comment from Hotel Management
7 Jan 2024 by Romain, Hotel Management
Dear Thomas,Thank you for sharing your feedback. We are glad you enjoyed our location and the cleanliness of our room. Your comments are valuable to us.Best regards, Front desk team.
by A verified traveler
Posted 9 Nov 2023
some of the Staff was Amazing while other’s Attitude isn’t Friendly
Comment from Hotel Management
12 Nov 2023 by chakib, Hotel Management
Dear guest ,Thank you for your comment .Front Desk
