Ratings based on 165 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Provided safe and affordable night sleep
Comment from Hotel Management
21 Apr 2024 by staff, Hotel Management
Thank you Brian for the review. We are looking forward to welcome you in the future.
by A verified traveler
Posted 25 Sep 2023
The room was updated and very clean. It was stocked with everything needed and the microwave and fridge both worked. The outside of the property was a little messy but the room was great.
Comment from Hotel Management
26 Sep 2023 by staff , Hotel Management
Hello Jade, thank you for the review. We are glad that you enjoyed your stay at Imperial Motel. We hope to see you again. Thank You.
by A verified traveler
Posted 20 Sep 2023
The room door was not locked. The lock didn't work at all. No other rooms available. No offer to repair.
Loud. Could clearly follow the conversation in the room next door.
Comment from Hotel Management
21 Sep 2023 by staff, Hotel Management
Thank you for the review, we will look into the matter.
by A verified traveler
Posted 18 Sep 2023 on Travelocity
Ok for one night
Comment from Hotel Management
18 Sep 2023 by staff, Hotel Management
Hello Jerene, thank you for the review.
by A verified traveler
Posted 9 Sep 2023
Listed as newly renovated but clearly not, ceiling was dirty and there was a large patch of missing paint on the wall. Bathroom had someone else’s hair in shower.
Comment from Hotel Management
9 Sep 2023 by staff, Hotel Management
Thank you for the review. We will look into the matter.
by A verified traveler
Posted 8 Sep 2023
Hard bed, gross linens, no hot water.
Comment from Hotel Management
8 Sep 2023 by staff, Hotel Management
Thank you for the review
by A verified traveler
Posted 27 Aug 2023
It was a good locations, have many restaurants.
Comment from Hotel Management
7 Sep 2023 by staff, Hotel Management
Hello Dorothy, thank you for the review. We are glad that you enjoyed your stay at Imperial Motel. We are looking forward to see you again. Thank you
by A verified traveler from Surrey
Posted 16 Aug 2023
The motel condition was commensurate with the price.
Comment from Hotel Management
31 Aug 2023 by staff, Hotel Management
Hello Grant, thank you for the review.
by A verified traveler
Posted 24 Jul 2023
Room was still under construction. Half painted, bathroom fan barely working and extremely noisy, no water pressure, bathtub doesn’t drain, towels are worn out. Soap was like wax and the shampoo was basically the size of a ketchup packet. Overall one of the worst places I have stayed in but was the only one available in a emergency situation
Comment from Hotel Management
25 Jul 2023 by staff, Hotel Management
Thank you for the review
by A verified traveler
Posted 24 Jul 2023
Old room, unless kitchen only cutlery and dishes for 1 person, we weer with 4 persons, bath not clean, only towels for 2, poot air conditioning
Comment from Hotel Management
24 Jul 2023 by staff, Hotel Management
Hello Rob, thank you for the review. You can always ask for extra towels when there are more than two people. Thank you
