Westonbirt Hotels

"The hotel is in a great location close to the main attractions and restaurants. I found the room clean and staff very welcoming, great for a short stay."

"Very welcoming staff, room was clean and bathroom had nice toiletries. Great location for shopping and city centre. Really enjoyed the breakfast buffet. "

"Staff were really friendly and helpful. Room was clean and cosy but a lot of mould on the inside window frame "

"Nice, bright, clean space. Checkin was guick. Room were good. Clean. Beds, as always are comfortable. Breakfast was good. This is a busy location. Great spot to walk to all the major sites in Bath. "

"Great hotel, lots to do and lovely views"

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"Think of it as a gym / leisure centre that has some rooms to rent, rather than a hotel. Right from the do-it-yourself check-in process, it's clear your a customer not a guest. The room was clean and modern, but very basic and very small. The only window was in the toilet/shower room - which was actually a glass partition from the bedroom, rather than a separate room. It might look cool and modern if you're staying by yourself, but if you're with someone else there's not much privacy when you use toilet/shower room. The breakfast was below average. A lukewarm buffet selection including limp hash browns and cheap sausages. There were plenty of parking spaces, and when I stayed at the weekend, the parking was free. There was also a bus stop just outside that took us directly to the area we were visiting later that evening. "

"Lovely room in excellent condition and great spa facilities "

"The hotel and rooms are dated and tired, need refurbishing "