"chủ nhà rất thân thiện, chúng tôi đặt 2 phòng ở đây , đây là lần đầu đến đây chơi ,chúng tôi đến hơi sớm nhưng chủ nhà vẫn vui vẻ hỗ trợ check in ,phòng rất sạch sẽ có mùi thơm rất dễ chịu ,cảm ơn rất nhiều chúng tôi đã có kỉ nghỉ ở đây thật tuyệt vời sẽ còn quay lại"
"The facilities in the room are very complete, comfortable and reasonably arranged. I especially like the soft bed and the smooth air conditioning. It's just a pity that the wifi is sometimes unstable at night. I will recommend this hotel to my friends."
"The property managers are not good. They are not cleaning property and not changing bed sheets and not providing any clean service during our stay. They are just looking for money without providing service.
Further, they want to give a bad condition property if you don’t ask."
"The location of this property is excellent!!! However, the apartment itself needs to be cleaned! Recommendation to the owner: Clean this property and maintain it well. You will attract more clients with good reviews."
"Rooms are specious, quiet and comfortable. Good stay with air conditioners and washing machine. Only cleanliness is not perfect.. but I’d come back again. Thanks "
"Only one hotel front desk staff is very fluent I'm English but they are all very friendly and helpful.
Though I requested for high floors, I was given ground floor. Later, they change it to second floor.
They did not clean the room on daily basis.
No breakfast or free mineral water.
Though there is a sign called no smoking but people smoke in the corridor. The smoking air gets into my room."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"I really enjoyed this hotel. Right from the start, the customer service was outstanding. I was made to feel valued and my stay/comfort mattered. Each time I left/arrived at the hotel I was greeted and welcomed back. The exceptional customer service continued with breakfast staff also. The hotel is conveniently located in the old quarter. This was my first visit to the city and I found it a perfect place to stay and to explore from. The room/bed was comfortable also. When I left, the staff treated me like royalty. The conversation was friendly and I was as walked to my taxi and waved goodbye in the street. I would have no hesitation in recommending this hotel to any person."
"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage.
Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "
"The most beautiful hotel with an incredible breakfast buffet, bar, restaurant, spa/pool/sauna/massage spa and such nice and helpful staff. Couldn’t fault this at all, other than I wish we stayed here the whole time in Hanoi as it was such great value for money.
Highly recommend! 10/10
Gill "
During your visit to Hanoi, you can search for that perfect souvenir at Aeon Mall. Stroll along the lakeside or experience the fascinating museums in this culturally rich area.
