Hotels near Universal’s Volcano Bay

"We have never stayed at a hotel with such an attentive and friendly staff. We received texts everyday checking up on us and making sure we had a great time, offering help with anything we needed. They were very quick to fulfill any needs we had, such as towels or other amenities. When our shower leaked, they were quick to get us to another room even though we were at the parks all day. They moved us based on our schedule. We were very impressed with this hotel. The rooms were very clean and the food was good as well. We would definitely stay there again!"

"Everything was GOOD"

"Staff was very friendly and helpful. Very smooth check in process, and the hotel room was clean. Definitely recommend staying here if you are visiting the area. They also have a free shuttle service to the Universal theme parks (reservations required)."

"Room was clean. Check in was so easy. Although our room was a little bit of a walk from the main lobby everything was a great. Beautiful hotel. Easy transportation on the boat to city walk. Security was very easy to go through also and very convenient being right at the hotel. "

"The only thing I didn’t like was one of the cleaning ladies trying to rush me to check out, like chill. "

"The resort and grounds were very nice. Lush landscaping, beautiful decor. Both pool areas are great! I really loved the deck of the water park and pool area, it’s a rubber type turf, it’s non slip but also nice on the feet. "

"The staff is great."

"Yes"

"Friendly staff & clean property"