Does Casa Altamar have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Casa Altamar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Altamar?

Self parking is free at this property.

What time is check-in at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

Where is Casa Altamar located?

Nestled on the beach, this Tulum hotel is within a 10-minute walk of Cenote Manatí and Tulum National Park. Playa Paraiso is 1.8 mi (2.9 km) away.

Casa Altamar Reviews, Deals & Photos 2025

10/10 Excellent

Fanny

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super équipe, personnel très avenant et amical.

Stayed 7 nights in Jan 2025

10/10 Excellent

Andrea

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍

Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Mar 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in a great location. Good food and drink at fair prices on offer.

Stayed 3 nights in Mar 2024

8/10 Good

Michael

Jun 26, 2025

Liked: Cleanliness, property conditions & facilities

Nettes Hotel mit recht einfacher Ausstattung, aber direkt am Strand gelegen. Die Aussicht von der Restaurantterrasse ist umwerfend. Das Personal absolut freundlich und zuvorkommend. Leider erschwert das viele Seegras den Zugang zum Meer. Aber es gibt einen Badesteg. Familien mit Kindern sollten dennoch ein anderes Hotel wählen. Expedia sollte die Bilder überprüfen, mit denen für das Hotel geworben wird. Der abgebildete Pool bspw. gehört zum Nachbargebäude. Das ist etwas irreführend.

Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberley

Jan 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Jan 28, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the relaxing atmosphere and hospitable staff.

Stayed 2 nights in Jan 2020

10/10 Excellent

Christie

Jan 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!

Stayed 3 nights in Jan 2023

8/10 Good

Dariush

Nov 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Chandi

Dec 18, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, secluded hotel

We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.

Stayed 3 nights in Nov 2022

10/10 Excellent

carlos roberto

Aug 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito. impecável

Incrivel o atendimento de todos. Super seguro, super lindo. bem localizado Unico defeito. Nao colocam azeitona na pizza. 😂😂😂 eu simplesmente nao achei defeitos.

Stayed 3 nights in Aug 2023

10/10 Excellent

biju

Mar 31, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.

Stayed 3 nights in Mar 2023

10/10 Excellent

Elena

Dec 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unser Aufenthalt im Hotel Casa Altamar war sehr schön. Besonders hervorzuheben ist das nette und aufmerksame Personal. Zudem bietet das Hotel eine exzellente Küche, die Preise sind jedoch relativ hoch (wie insgesamt im Hotel). Das Hotel ist eher klein und man kann dort hervorragend entspannen. Für verschiedene Sehenswürdigkeiten ist ein Mietwagen sehr zu empfehlen, ansonsten ist man auf das Taxi angewiesen. Das Hotel hat zwar einen Sandstrand, ins Wasser gelangt man jedoch am besten über den Hoteleigenen Steg. Wir würden eine Empfehlung aussprechen und auch gerne wieder kommen :)

8/10 Good

Verified traveler

Jan 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.

Stayed 3 nights in Jan 2024

10/10 Excellent

Aaron

May 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!

Stayed 6 nights in Apr 2025

8/10 Good

Leslie

Mar 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay.

Stayed 4 nights in Mar 2023

10/10 Excellent

Heiko

Nov 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne familiäre Unterkunft in schöner Lage

Angenehm familiäres Haus mit sehr freundlichem Personal. Wir hatten ein empfehlenswertes Zimmer im zweiten Stock mit schönem seitlichen Meerblick. Das Hotel verfügt über 10 Zimmer, jeweils zur Hälfte im Erdgeschoss und im zweiten Stock, dazwischen im ersten Stock das Restaurant mit schönem Balkon zum Strand hin. Aufgrund des Ausblicks würden wir die Zimmer im zweiten Stock vorziehen. Es gibt im Erdgeschoss und ersten Stock je ein Zimmer an der Strandseite mit direktem Meerblick, alle anderen Zimmer haben eine Blick auf den Pool und nach rechts zum Meer. Kostenloser Verleih von Schnorchelausrüstung und Kayaks. Neben Frühstück kann man im Restaurant auch zu Mittag und Abend essen. Ins Stadtzentrum fährt man mit Mietwagen (Parkplatz direkt vorm Haus) oder Taxi 15 Minuten. Ruhige Lage in einer Gegend mit eher kleinen Hotels und Unterkünften. Die nahegelegene Cenote Manati fanden wir im Vergleich zu anderen auf Yucatan besuchten Cenoten nicht attraktiv und im Nachhinein verzichtbar.

Stayed 3 nights in Nov 2023

10/10 Excellent

Bettina

Oct 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes kleines Hotel direkt am Strand

Sehr nettes kleines Hotel direkt am Strand. Wir hatten erstmal für 2 Nächte gebucht. Kurz vor unserm Aufenthalt wurden wir in Tulum Stadt beraubt. Wir hatten quasi nur noch die Sachen die wir am Leib trugen, als wir im Hotel eincheckten. Die Mitarbeiter haben sich rührend um uns gekümmert und mit dem Nötigsten ausgestattet. Sie haben uns die Kosten der Übernachtung erlassen und uns sehr bei den Formalitäten mit der Botschaft geholfen. Hier nochmal einen ganz besonderen Dank an Angel. Wir mussten leider nach der ersten Nacht abreisen, weil wir die Formalitäten für neue Pässe mit dem Consulat in Cancun regeln mussten. Doch was wir von dem Hotel gesehen haben, hat uns sehr gut gefallen. Ich wäre gerne geblieben. Unter normalen Umständen hätten wir wahrscheinlich auch unseren Aufenthalt auch verlängert. Es ist wirklich so wie auf den Bildern. Wir haben eine selbst gebuchte Rundreise gemacht und waren so bei der Auswahl der Hotels und der Länge der Aufenthalten sehr flexibel. Noch einmal ein ganz großes Dankeschön an Euch!!!! Wir wissen nicht was wir ohne Euch gemacht hätten. Die Hilfsbereitschaft und Unterstützung von Euch werden wir nie vergessen. Bettina und Olaf

Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Jul 4, 2025

Stayed 2 nights in Jul 2025

8/10 Good

Fanny

Jul 3, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

sabrina

May 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

sarah

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Apr 2025

10/10 Excellent

Juan Javier

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

michele

Mar 24, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Mar 7, 2025

Stayed 3 nights in Feb 2025

8/10 Good

Carmen

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

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