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Hotel Sonno Caliza Tulum

2.5 star property
Escape to tranquility on your rooftop perch or take in breathtaking views of nearby ruins. Let relaxation be your mantra.

Choose dates to view prices

Near the Tulum Mayan Ruins, Hotel Sonno Caliza Tulum offers a serene retreat with a rooftop terrace and rejuvenating spa services. Relax by the children's pool, rent bikes to explore the area, or enjoy convenient amenities like concierge services and tour/ticket assistance.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Down comforters, in-room safe, laptop workspace, free WiFi

Suite

Highlights

Air conditioning
Down duvet
Separate bedroom
Private bathroom
Champagne service
In-room massage
Laptop workspace
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Down comforters, in-room safe, laptop workspace, free WiFi

Twin Room

Highlights

Air conditioning
Down duvet
Private bathroom
Champagne service
In-room massage
Laptop workspace
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Down comforters, in-room safe, laptop workspace, free WiFi

Master Suite

Highlights

Air conditioning
LED TV
Down duvet
Separate bedroom
Private bathroom
Champagne service
Digital channels
In-room massage
  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Down comforters, in-room safe, laptop workspace, free WiFi

Family Suite

Highlights

Air conditioning
Down duvet
Separate bedroom
Private bathroom
Champagne service
In-room massage
Laptop workspace
In-room safe
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

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About the neighborhood

Located near a private beach, Hotel Sonno Caliza Tulum is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Satélite Sur & Calle Asteroide, Tulum, QROO, 77760

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    14 min walk - 1.2 km
  • Dos Aguas Park
    8 min walk - 0.7 km
  • Hospital de Tulum
    14 min walk - 1.2 km
  • Hunab Lifestyle Center
    14 min walk - 1.2 km
  • Cenote Calavera
    3 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    47 min drive

Restaurants

  • Taqueria Honorio
    4 min walk
  • La Negra Tomasa
    6 min walk
  • Pescaderia Estrada
    2 min walk
  • Negro Huitlacoxe
    6 min walk
  • Kay Nah
    4 min walk

About this property

Hotel Sonno Caliza Tulum

Hotel near Tulum Mayan Ruins
Hotel Sonno Caliza Tulum provides a rooftop terrace and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A children's pool
  • Bike rentals, concierge services, and a water dispenser
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • A front-desk safe
Room features
All guestrooms at Hotel Sonno Caliza Tulum feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

CALIZA
Hotel Sonno Caliza Tulum Hotel
Hotel Sonno Caliza Tulum Tulum
Hotel Sonno Caliza Tulum Hotel Tulum

Frequently asked questions

Does Hotel Sonno Caliza Tulum have a pool?

Yes, this property has a children's pool. Pool access is from 9:30 AM–9:30 PM.

Is Hotel Sonno Caliza Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Sonno Caliza Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sonno Caliza Tulum?

Check-out is at 11:00 AM.

Where is Hotel Sonno Caliza Tulum located?

Located in Tulum City Center, this hotel is 0.5 mi (0.8 km) from Dos Aguas Park and 2.2 mi (3.5 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Hospital de Tulum are also within 1 mi (2 km).

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Reviews

Hotel Sonno Caliza Tulum Reviews

7.0

Good

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

2/10 Terrible

Fidel Brogan

Disliked: Staff & service, property conditions & facilities
sin Agua y aire acondicionado
Stayed 1 night in Jul 2024

10/10 Excellent

ZAIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy hermosa!! La vista al mar espectacular, la alberca, la cercanía al centro, all ferry, todo!! Muchas gracias x toda sus atenciones.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, el personal perfecto y las atenciones. El único detalle fue el internet
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Stayed 1 night in Apr 2024

10/10 Excellent

Juan Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones. Muy comoda para la familias.
Stayed 3 nights in May 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel lief en behulpzaam personeel, schone grote kamers, fijne en schone badkamer, mooi zwembad. Locatie is perfect. Enige opmerkingen: niet aan beide kanten van het bed een stopcontact en de wifi is op de kamer erg slecht (geen wifi en ook geen mobiele service). Al met al echt een heel erg fijn hotel, ik zou het zeker aanraden!
Stayed 5 nights in Mar 2024

2/10 Terrible

Uriel

Stayed 2 nights in Jul 2024

4/10 Poor

Sophie

Stayed 2 nights in Jun 2024