Tuen Mun hotel rooms a the Shangri-La Hotels and Resorts

"Staff is friendly, buffet breakfast is good and very clean room."

"Excellent. Well received by the staff, great breakfast at the club lounge, can't wait to came back!"

"We missed the housekeeping and called to refill the amenities. Ended up no one came"

"Good location hotel, clean but dated small rooms, good breakfast but the dining room was freezing cold so the food or drink doesn’t stay hot. Friendly staff"

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"This property needs a major refresh. The carpets are coming up at the seams in the hallways, walls look dirty, beds are like sleeping on boards and pillows are bricks. Probably a once beautiful place but now tired and old looking. Not a 4.5 star hotel by any means. Bathroom grouting is rough and the bathtub has patches where the finish has come off. Very few amenities. Property does not hold up to other Disney hotels unfortunately. I cannot fault the staff though. Super helpful and friendly!!"

"Clean, friendly and helpful staff. Outdoor pool was nice. Walking distance to explorer's lodge. I just wish there's microwave inside the rooms but other than that room was great and comfortable beds. They clean up everyday."

"They should update the hotel. "

" Staff is very well diversed in language, information, friendly, patient "