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Island Shangri-La, Hong Kong

Photo gallery for Island Shangri-La, Hong Kong

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Deluxe Peak View Twin Room | Premium bedding, free minibar items, in-room safe, desk
Deluxe Peak View King Room | View from room
Premium bedding, free minibar items, in-room safe, desk
View from room

Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Pacific Place, Supreme Court Road, Central, Hong Kong

Explore the area

  • Popular LocationVictoria Harbour12 min walk
  • Popular LocationLan Kwai Fong16 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

Room options

About this area

Hong Kong

Located in Central & Western District neighborhood, Island Shangri-La, Hong Kong is connected to a shopping center. The area's natural beauty can be seen at Ma On Shan Country Park and Hong Kong Park, while Tai Kwun - Centre for Heritage and Arts and Hong Kong Museum of Art are cultural highlights. Traveling with kids? Consider Hong Kong Disneyland, or check out an event or a game at Queen Elizabeth Stadium.

What's nearby

  • Pacific Place - 1 min walk
  • Hong Kong Park - 1 min walk
  • Victoria Harbour - 12 min walk
  • Lan Kwai Fong - 16 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk

Getting around

  • Hong Kong Admiralty Station - 5 min walk
  • Hong Kong Station - 16 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

About this property

Island Shangri-La, Hong Kong

5-star luxury hotel in the heart of Central & Western District
You can look forward to a roundtrip airport shuttle, a coffee shop/cafe, and a hair salon at Island Shangri-La, Hong Kong. Treat yourself to a facial, a body wrap, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature international cuisine and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Tour/ticket assistance, wedding services, and multilingual staff
  • Express check-in, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the proximity to shopping
Room features
All 557 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and bidets
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 500 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 371.8 for adults and HKD 371.8 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant Petrus
  • Cafe TOO
  • Summer Palace
  • Lobster Bar and Grill
  • Nadaman

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from January 4 2022 to September 30 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from February 15 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: HKD 371.8 for adults and HKD 371.8 for children (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Is Island Shangri-La, Hong Kong pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Island Shangri-La, Hong Kong?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on Oct 19, 2022 start from P 13,223.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Island Shangri-La, Hong Kong?

Valet parking is available for HKD 500 per day.

What time is check-in at Island Shangri-La, Hong Kong?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Island Shangri-La, Hong Kong?

Check-out is at noon.

Does Island Shangri-La, Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of HKD 1150 per vehicle applies.

Where is Island Shangri-La, Hong Kong located?

This family-friendly Hong Kong hotel is located in the business district, just steps from Pacific Place and Hong Kong Park. The Peak Tram and HSBC Hong Kong Headquarter Building are also within 10 minutes. Hong Kong Admiralty Station is 5 minutes by foot and Hong Kong Wan Chai Station is 13 minutes.

Can I cancel my reservation for free at Island Shangri-La, Hong Kong and receive a full refund?

Yes, Island Shangri-La, Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Island Shangri-La, Hong Kong cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 507 out of 697 reviews
5 - Excellent 73%
Rating 4 - Good. 142 out of 697 reviews
4 - Good 20%
Rating 3 - Okay. 28 out of 697 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 697 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 697 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

MRJ
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
An excellent stay, we were looking for a high end hotel that embraced its location (as we have been since we arrived in Hong Kong) and the Island Shangri-La did this far better than the Mandarin Oriental where we stayed last year. Two quibbles, the low lights that come on when you get out of bed in the night are hyper-sensitive and tend to turn themselves on frequently (or maybe I flail around too much), secondly being dropped off at the Pacific Place Office Towers there is little signposting to get to reception, other than that it was great.
Stayed 1 night in Jun 2022

5/5 Excellent

TAK LAM WILLIAM
Stayed 1 night in Jun 2022

5/5 Excellent

Vickie Wai Ki
Stayed 1 night in Jun 2022

5/5 Excellent

KIN WAH
Stayed 1 night in May 2022

4/5 Good

Wai Chu
Stayed 1 night in Apr 2022

1/5 Terrible

Frank
Stayed 1 night in Apr 2022

5/5 Excellent

HOR SUEN V
Stayed 2 nights in Mar 2022

5/5 Excellent

Jan
Stayed 1 night in Feb 2022

5/5 Excellent

SIU KUEN
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

5/5 Excellent

Kar Fai Kevin
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021