Thuin Hotels

"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

" bon accueil à la réception, présence d un bar et un babyfoot avec un coin détente prés de la cheminée. chambre propre et spacieuse avec écran plat et literie correcte. salle de bain commode avec baignoire. endroit calme. parking."

"All was good , staff were friendly the only thing the room was a bit dumpy."

"Very nice hotel, wonderful rooms, very clean and close to the train station "

"great quiet place"

"Nice hotel lovely staff however restaurant was closed on Saturday night in July and on our return trip in August we were told that restaurant was shut for the holiday. Luckily there is lovely restaurant called "Le Talier De Didy's" that i can thoroughly recommend about 1 km away "

"Great value for money. Normally stay in a larger more expensive hotel with a group however in future we will book here. "

"Great cheap one stay if you are flying "

" Had a pleasant experience. The room was clean and comfortable, staff were friendly and helpful, and the location was convenient. Check-in was smooth, and the amenities were a nice bonus. Would definitely stay again!"

"Very luxurious, attentive owner, just overall a good place to stay "

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Nice facilities"

"Perfect for a sleep and a morning shower. Amazingly nice receptionist. Thank you!"