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"The hotel was nice staff friendly but our room had a very strong smell of cigarette smoke. I was meant to be in a non smoking room and was quite disappointed when i walked into the room as the smell was very strong. I think its more stale smell than a recent one. "

"Nice cozy hotel the only problem is on the twin bed rooms where the over matress is not very stable"

"Yes"

"Very nice place to stay. Close to city centre. Recommended."

"The hotel is under new management but has lost its customer focus and attention to cleanliness The general staff were nice but the senior management were rude "

"Fantastic room,great location,Spa very good and staff friendly and helpful, never had breakfast as was room only."

"First room (424) smelt like a toilet on arrival. Reception gave us another room (474), which when we got there was disappointing to see it was directly next to the elevator’s. However, unlike in other hotels where similar rooms had been noisy from lift mechanisms, opening and closing doors, guests chatting on entry and exit of lift, our room was surprisingly very, very quiet. It was a ‘superior’ room we booked, yet there was nothing superior about either room including stained carpets in both. Room 474 was comfy but basic. Whilst it lacked some things usually found in most hotel rooms, we slept very well, which for me is most important. Breakfast is just…… OK, the selection is basic, but ok. However, everyday, the cheese & cold meats looked like they’d been out for a long time and for the first time ever, i did not even try them due to their appearance. Machine coffee was just about drinkable. The machine juices I tried once and not again. They gave fresh oranges and a machine to put them in to squeeze, if you can be bothered with theirs, the taste is good, though I’d have preferred my orange juice to be cold, so perhaps chilling the oranges would be better. The staff were good, no issues there. The bar has a decent selection of Belgian beer and English premier league football on screen (no sound). Location great for trains, buses and airport bus. "

"Room was clean and breakfast was good. Friendly and helpful staff, close tobgrabd place."

" Clean room, decent gym, good food"