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Novotel Charleroi Centre

4.0 star property
Multilingual staff welcome travelers to this urban retreat where local flavors shine on the menu and city attractions wait just steps from the door

Choose dates to view prices

Novotel Charleroi Centre sits in the heart of the city center, combining comfort with convenience. Travelers can enjoy a meal at the GourmetBar, relax on the city-view terrace, or browse shops at the on-site mall without ever leaving the property.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P6,775
P8,485 total
includes taxes & fees
Jun 7 - Jun 8
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About this property

Novotel Charleroi Centre

  • Upscale hotel located in Charleroi City Center
  • At Novotel Charleroi Centre, you can look forward to a free grocery shopping service, a terrace, and a shopping mall on site. Be sure to enjoy a meal at GourmetBar, the on-site brasserie. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Concierge services, a TV in the lobby, and luggage storage
    • Meeting rooms, barbecue grills, and an elevator
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 123 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with eco-friendly toiletries and showers
    • Electric kettles, daily housekeeping, and phones

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 21 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.
  • Administrative fee: EUR 4.54 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Is Novotel Charleroi Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Charleroi Centre?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Novotel Charleroi Centre on Jun 7, 2026 start from P6,775, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 17 per day.

What time is check-in at Novotel Charleroi Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Charleroi Centre?

Check-out is at noon.

Where is Novotel Charleroi Centre located?

Located in Charleroi City Center, this hotel is within a 10-minute walk of Rive Gauche, City Hall of Charleroi, and Church of St. Christopher. Belfry and Place Charles II are also within 10 minutes. Charleroi-West Station is 6 minutes by foot and Charleroi-South Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 243 out of 526 reviews
Rating 8 - Good. 194 out of 526 reviews
Rating 6 - Okay. 50 out of 526 reviews
Rating 4 - Poor. 23 out of 526 reviews
Rating 2 - Terrible. 16 out of 526 reviews

Reviews

Verified

10/10 Excellent

Stroma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an excellent location, was clean, modern and staff service was brilliant. Would definitely return.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Hotel was fantastic, very modern, greay value for money, good location and veey close to the airporg and train station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern and super comfortable hotel, a well-appointed clean modern decor room and comfy bed.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, wonderful rooms, very clean and close to the train station
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

GORAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central station convenient for transfer to CRL Airport if you have early flight,
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yoones

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, good location, close to airport
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Tomas

Liked: Cleanliness
Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, friendly reception staff. Clean rooms
Stayed 1 night in Jun 2025
Verified

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities
Hotel located on the upper floors of a shopping center. Very friendly and professional staff. Clean rooms, rather basic but comfortable, lighting could probably be improved. Overall, a good stay. Communication about the parking could be improved, because the pedestrian entrance to the hotel (where Google Maps takes you) is on the opposite side from the parking lot, and to get there you have to drive around the city center again, which takes about 10 minutes.
Stayed 1 night in Aug 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice modern rooms in a central location
Stayed 1 night in Mar 2024
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean modern hotel and a very very good breakfast. Beds to our taste, firm snd with selecrion of pillows.
Verified

8/10 Good

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay in Charleroi

Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful.
Stayed 1 night in May 2025
Verified

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Perfect, easy for public transport
Stayed 2 nights in Jun 2025
Verified

8/10 Good

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice restaurant. Central location .
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean and convenient.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was friendly. The room was pretty dark.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Trifon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel, comfortable and quiet.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yvonne

Liked: Staff & service, room comfort

Great hotel

Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Bisala Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Barad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grat value for money in Charloei

Great hotel. was upgraded to a suite. very good breakfast and nice staff. have no bed thing. its just up of the mall can park in the mall. good price.\Charloei itself is not the nicest city but if you are there this is the place to stay
Stayed 1 night in Sep 2023
Verified

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. The breakfast was pratically the same every day and some items missing from day to day (serving spoons, fruit...). Nice staff and decentbproperty. Fitness room rudimentary and without natural light.
Stayed 8 nights in Nov 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities
Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you.
Stayed 1 night in May 2024
Verified

6/10 Okay

Carl

Liked: Staff & service, room comfort

Passing through

My wife, our 8-month-old daughter, our dog, and I stayed at the hotel for one night while traveling through the area. The streets surrounding the hotel felt a bit dodgy, as there were quite a few people who appeared to be under the influence of substances. Unfortunately, the hotel restaurant was booked for a private event, so my family and I had to go out and look for food. However, we managed to find a very nice restaurant further down the street. The hotel room had a nice view and all the basic necessities one could ask for. There was a bit of mold in the bathroom, and the walls could use a fresh coat of paint. The beds, sheets, and towels were clean and fresh, but overall, the hotel felt like it could use a bit of extra attention and care. The staff were very friendly throughout our stay, from check-in to breakfast. The breakfast offered all the standard items one would expect—it was nice, though nothing extraordinary.
Stayed 1 night in Jun 2025