Teras Hotels

"Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast."

"we enjoyed a lot."

"It’s ok for a one-night stopover"

"Nice place to stay at "

"Nice room with great view."

"Hai ok for you room & so nice and very nice for me i very happy can stay this room next time i booking again ok thanks for you next time see you again"

"It's good for stopover and rest for the night before continuing your journey. Though it's not an ideal place for a holiday treat. Not much to view or do there. "

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

"Overall experience was very great with Silaslee - 1) Room was clean, and towels were provided, toiletry were provided 2) Unit came with a very cool jacuzzi located at balcony 3) Unit included a Coway water machine, microwave, fridge and oven 4) Best of all is that the unit came with an automated mahjong machine "

"Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

"Property was nice, good and clean. good for a short trip, without too many expectations. Breakfast can be improved. "

"Good customer service and the staff was friendly and helpful. The area around the hotel is walkable and there are restaurants available too. "

"The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst."

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"Beautiful view "