Stretton Hotels

"Hotel had overbooked and our room was not available (despite being booked nearly 6 months in advance and paid for). The explanation "We have given YOUR room to someone else by mistake". A few amazing members of staff let down by some truly incompetent senior managers. Take care when booking and don't be the last ones to arrive."

"Good location, nice reception, rooms need a refurbishment. Towel rail not working. Room was cold . I believe the house control the heating and didn't have it switched on to cut costs. Summer stay would be ok."

"Breakfast was lousy no glasses no coffee cups toaster was useless put timer on for 6 mins and inly slightly browned on 1 side not much choice on menu eggs omelette and plain porridge needles to say we wasted our money on breakfast "

"Staff were all lovely and really helpful"

"Clean and spacious room Breakfast was good with options for everyone We didn't enjoyed the pool but looked amazing "

"Great! "

"The hotel was in a great location. Spotlessly clean and the staff were amazing. "

"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "

"The bed was very comfortable and clean Breakfast was wonderful the type English breakfast you need to start your day thanks to the Ladies Service"