Sobetsu Hotels

"十分滿意，房間很新很整潔。房間有露台望向洞爺湖，還有私人風呂，另外還有兩個大浴場。可以通往另一個比較舊的酒店，裡面有遊樂設施。自助早餐很豐富，可自製刺身丼。唯一一點很不滿意的是訂房跟訂自助晚餐時完全沒有提及自助晚餐營業至幾點，甚至在酒店官網上也沒人提及過。我們8點到酒店，才被告知自助餐已經結束。雖然酒店有補助每人2000日元到舊酒店那邊的餐廳吃飯，但那個餐廳真的一點也不好吃，如果一早知道自助餐完結時間就不會發生這種事情，希望酒店會改善。"…""十分滿意，房間很新很整潔。房間有露台望向洞爺湖，還有私人風呂，另外還有兩個大浴場。可以通往另一個比較舊的酒店，裡面有遊樂設施。自助早餐很豐富，可自製刺身丼。唯一一點很不滿意的是訂房跟訂自助晚餐時完全沒有提及自助晚餐營業至幾點，甚至在酒店官網上也沒人提及過。我們8點到酒店，才被告知自助餐已經結束。雖然酒店有補助每人2000日元到舊酒店那邊的餐廳吃飯，但那個餐廳真的一點也不好吃，如果一早知道自助餐完結時間就不會發生這種事情，希望酒店會改善。"WWW…"

Reviewed on Dec 6, 2019

"The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor."…""The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor."WWW…"

Reviewed on May 28, 2019

"Spacious and comfortable, very professional staff, nice Kaiseki dinner, wonderful onsen!"…""Spacious and comfortable, very professional staff, nice Kaiseki dinner, wonderful onsen!"WWW…"

Reviewed on Dec 1, 2019

"Great place to stay! I definitely Highly recommended."…""Great place to stay! I definitely Highly recommended."WWW…"

Reviewed on Nov 25, 2019

"Nice and clean rooms. Good place to stay. Recommended."…""Nice and clean rooms. Good place to stay. Recommended."WWW…"

Reviewed on Dec 7, 2019

"Evening and breakfast buffet were excellent. My room has lake view and watching the firework perfectly."…""Evening and breakfast buffet were excellent. My room has lake view and watching the firework perfectly."WWW…"

Reviewed on Nov 1, 2019

"Very nice rooms, spacious and with both Japanese and western styles mixed. Good breakfast and good dinner. Very close to the public foot bath."…""Very nice rooms, spacious and with both Japanese and western styles mixed. Good breakfast and good dinner. Very close to the public foot bath."WWW…"

Reviewed on Oct 27, 2019

"Some of the staff cannot speak English . We met a good snowboard instructor - Rachael ."…""Some of the staff cannot speak English . We met a good snowboard instructor - Rachael ."WWW…"

Reviewed on Dec 2, 2019

"Is a nice place to stay, the facility is good, public bath is a must TRY, buffet food is nice and delicious."…""Is a nice place to stay, the facility is good, public bath is a must TRY, buffet food is nice and delicious."WWW…"

Reviewed on Nov 26, 2019